Thanks everyone! :-) Mindstorm: the faucet is by Chicago Faucets. It is a pretty good reproduction of a leaky one that I have in my basement. I'm really loving the paper backsplash! Thanks to Decodilly who gave me the idea for it. Now, it isn't washable, but it is easily fixable: just stick on a new index card. From a distance, it actually looks kinda nice! I'm almost ready to order the real tiles. I just have to decide if I want an in-wall sponge holder (b/c that determines which company I order from. One makes it, and one doesn't. Details, details, details!) Francy

Looks like he used grout some places where he should have used caulk. (in the corner where it meets the wood and at the base of the tile where it meets the counter).

The quality is not top notch , for sure. Looks to be builder grade fabrication and install. Which brings in the question price point of the job and source for the product and labor. Budget builders have different standards that are handled by high production, mediocre quality, shops. Builders are about low cost and speed, not quality. For a higher precision homeowner quality job, gaps at walls of 1/8”- 3/16” and a bit of color variance at a small 1/16” seam is within industry standards. A poor color match repair and a chipped seam isn’t. Larger gaps than 3/16” at the back and wall isn’t acceptable unless this run is bound in between two fixed points that do not allow maneuvering. Builder level jobs have higher tolerances for gaps and seams than do a top notch homeowner grade job. If they can fix that color match chip and seam acceptably, the gaps at the out of square side wall are manageable. A backsplash will cover to the rear. And a bit of a float out in the crooked wall will deal with the side area if no splash is planned for that.

The granite also had a crack in it which he buffed out and told me it was fine and I’m not sure if the edges are supposed to look like this because they look unfinished me and rushed? I’m no professional this is my first time getting my kitchen redone I did the research this company is trusted and has great reviews and has done great work in my area. And the only reason I have all these pictures is because this type of stuff happens to me and I try to be prepared for it the best I can but it’s just me I’m 30 I’m trying. That’s why I’m on here to try to get help to try to get opinions comments constructive criticism whatever will help me learn. I also know that this is not what I paid for and I’m also going to do whatever I need to do to make it so it’s done right and I’m not paying for it because I already did. I’ve asked for the contract multiple times they’re not giving it to me if there is one I was asked to sign it nor did I see it. But nowhere in the invoices was any type of backsplash yet I got one as it was included. So all around I’m just gonna do what I have to do though the job done right and to get what I paid for. Please keep in mind that I also work two full-time jobs and I’m trying to do this also because I work hard and I feel like I deserve it but I don’t deserve to get taken advantage of.