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jared_harrell88

Acceptable work on Arctic White quartz counter?

Jared Harrell
4 years ago

I am a bit unhappy with my new countertop install. We went with Arctic White Quartz and it was installed by a reputable company. Was told before hand that the seam would be barely noticeable but every thing looks to be off almost like they cut the stone wrong. When they came out to measure, no template of any kind was used. Only a measuring tape. The guy only mentioned that the walls were off slightly but that the stone would be cut along the wall angles so no problem. Also, our counters were installed over new cabinets. When I made my complaints a day after install, he said my counters were not level and that’s why seam looks like that as well as the other issues in the photos that show unevenness. Is this acceptable?

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