Helenill - We are also using Anderson windows and I seem to recall they provide some information on their webpage about the best way to paint. I just wanted to chime in about your feelings of frustration and what seems to be a general lack of control over the building project. I am in the same boat! For example, I didn't even know that when I picked a window color (I had a three hour notice on that) I would also be picking a patio door color. Didn't realize the patio door was part of the whole window package from Anderson until I went by the house and there it was. Every week I get caught by one or two little surprises like that. It wouldn't be so bad if we weren't spending thousands of dollars! In my case, the problem seems to be that the builder does not realize how clueless we are to the whole process. They seem to think we've got as much knowledge as they do about the building process. Obviously, we don't. I'm just trying to go with the flow and keep the peace. Good luck.

i have this same issue and i been lookign for solutions but after many calls to companies no know offers this type of repairs.. Does anyone knows of a company or handy man that can repair this ?

I've had good luck with the following process on my triple track alumunum storms: 'sand' the frames with medium to fine steel wool, wash down with small amount of dish soap in water, rinse thoroughly and let dry, prime and paint with the same products (mine are latex, with glossy paint) used on the windows and trim. I can't speak to the longevity, as I only began doing this 3-4 years ago, but the first one still looks good, and CERTAINLY looks better than the bare aluminum!

There's a product called "bondo" that has been used for years to repair all sorts of materials including metals. I'm not sure it works on Aluminum but it's worth a try. It can be applied heavy, then sanded down and painted. We use it occasionally to repair window sills and trim for our customers here in NJ. Repairs with Bondo