Restoration Hardware Cloud Bed- Is it worth it?
Olivia Miller
3 years ago
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lizziesma
3 years agoJAN MOYER
3 years agolast modified: 3 years agoRelated Discussions
Quality sofa from Restoration Hardware?
Comments (38)I have the Cambridge sofa in vintage black. After 3 years it was saggy on one side and had lost quite a bit of leather on the seating area so I contacted them and they replaced it. The new one looks better but they went from a 98" sofa to an 8ft one but when measuring it, it actually measures smaller than 8 ft. I also have noticed that when someone gets off it, the other person can feel it, almost like it's not level or build strong enough, it goes up and down. Hard to explain but we're small people. I actually preferred the saggy, missing leather to the new version. If you can find anywhere else to get what you want in a sofa, do it. Restoration Hardware may look pretty but it's not well made unfortunately....See MoreExperience w/Restoration Hardware?????
Comments (48)Sadly, I have to agree that the customer service and delivery experience are both deplorable. Beautiful catalogs and showrooms - and nice people working in the stores - but after extremely rude delivery people, a missing chair, a demand that I sign that I'd received all items when I clearly hadn't, a screaming delivery person who told me I wasn't allowed to make notes on the invoice, I just needed to sign it, an online invoice that says I paid $2500 for an order that one link later says cost $500, non-existent customer service and the pages upon pages of negative reviews related to customer service and delivery, I will not order from RH again, no matter how beautiful their products look online and in print. I spent about $10,000 on outdoor and indoor items for a recent renovation. I'm happy with most of the items themselves, but after the headache, rudeness, flippant attitudes and untrackable orders, I've decided they don't really deserve any more money from me. There are so many other places to shop! I want to feel good about where I spend my money, and this whole experience has had the exact opposite effect. Strange when a company as well-branded as RH can't figure out the basics of e-commerce and customer experience....See MoreRestoration Hardware Bedding
Comments (1)I have Floral Garden non-quilted Euro Shams and Boudoir Shams. Love them and they have held up wonderfully! I use the Euro pillows as floor pillows in the LR and after many yrs of children dragging them around and the dog utilizing them and her dog bed they look as good as the day I bought them. I so wish I would have gotten more of the set! Source: google.com via Tiffani on Pinterest FWIW, there is no machine washable bedding, pillow shams or throws that I've gotten from RH that haven't held up wonderfully. TBH though I have not purchased any of their linens they changed their style. Not that I don't love them - there are just too many of them that are Dry Clean only and I don't do dry clean....See MoreIs Restoration Hardware bedding worth it?
Comments (75)I bought a set of RH Belgian linen sheets expecting them to last a lifetime. I Inherited a set of linen sheets from my French grandmother - who inherited them from her mother – and they are still soft and pristine. The RH bottom sheet started developing small holes within the second year and by the end of the third year the bottom sheet is unuseable. I alternate my sheets frequently and wash them in warm water with no bleach. When I contacted RH they asked me for my receipt which of course after three years I no longer have so basically I am minus a fitted bottom sheet and very disappointed. I will not recommend these sheets as they are expensive and do not hold up to normal use....See MoreUser
3 years agolast modified: 3 years agoK R
3 years agoHelen
3 years agoAngela
2 years ago
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