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Hot water recirculation problem

Sun Dang
3 years ago

Hello,

I'm looking for some help regarding hot water recirculation in my house. House was built in 2005. It stopped working a couple of months ago, which happened to coincide with a kitchen remodel we did. The contractor had to shut off the water during the remodel as well as had to re-light the hot water heater, but say they didn't mess with the recirculation pump(Grundfos).

It used to take 5-10 seconds in an upstairs shower. It now takes 60 seconds to get hot water.

Troubleshooting so far:

1. Ensured the timer was on and working

2. Pump vibrates and piping vibrates and is hot based on water flowing up as per flow of pump. Pump is hot, piping is hot above the pump.

3. Opened cap on Grundfos pump and can turn the pump, so it isn't frozen

4. The valves before and after the pump appear to be open. They are the same valve, but one seems to take more turns than the other. One of them appears to be 1/4 turn whereas the other takes 2-3 full turns.

At this point, I'm stumped. The pump appears to be working, but I'm not 100% sure. Are there any other troubleshooting steps I should try before calling a plumber.




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