I’ve been looking for reviews too! I’m trying to find a set that holds up in weather since we have only an umbrella there which can’t be up all the time. Pottery Barn doesn’t allow reviews on their site because of many poor ones. I thought this one might be ok but who knows!

Also need a set that holds up but I’ve searched everywhere for even if a mention of the set and I’m turning up empty. Probably won’t buy it if I don’t hear anything about it unfortunately. Will post back here if I do!

I won’t buy it either. I’ve been trying to research what will hold up outside without being under an overhang. The only thing that gets long term good reviews that holds up for years is Polywood...even 20 years. I live in the LA area and there is nowhere to see it. It’s not cheap and I don’t want to have it look like plastic. I think several places in Florida sell it and have it in a showroom.

Thanks, I will check it out. I was thinking of ordering the crate and barrel 50pct off flash sale. I see Yardbird has a kind of faux teak called Eden collection. I just don’t want it to Look like plastic even tho it is. Have you seen that one?

No i haven't seen that one but they can send you swatches of each of the materials they use https://yardbird.com/products/eden-swatches?_pos=1&_sid=c13d76ae9&_ss=r But I looked at the Crate and Barrel and yes they have the 50% off now i loved the Ventura collection but it had mixed reviews stating that they didnt last ... Good Luck !

I was looking at the Siri all weather dining set. (Crate and Barrel) It’s metal with polyethylene wicker chairs. There is only one review so it’s hard to tell, but with 50pct off and an extra 10pct off coupon plus 10pct back if you use their cc, the price is pretty good. I have 6 glass doors from my livingroom so the furniture out there needs to look ok and not overwhelm what’s inside. Since there is no overhang and the umbrella can’t be up all the time, I’m not sure how that polyethylene wicker will wear even tho it says all weather.

Do NOT buy the Indio outdoor collection. We have had less than 2 years, always covered when not in use, and the painted surface is completely peeling on every piece. It looks terrible, leaves chipping paint all over the deck, and is completely unusable without being refinished unless you are comfortable having paint chips fly around. Have found many reviews of the same experience. Not sure why they would finish expensive mahogany with cheap paint. Complained the first season and they replaced a couple of pieces and suggested seeing if there was a difference. Now they tell us there is nothing we can do and to have it refinished. Apparently, PB thinks it is reasonable for the finish on $8500 set of outdoor furniture to begin peeling after one season.

We thankfully decided to go in another direction after this thread and finding a couple of reviews on the set after some digging. I appreciate every one's help and hope this post can help someone else in the future! Two reviews with pictures below:

https://www.sitejabber.com/reviews/potterybarn.com#258

https://www.yelp.com/biz/pottery-barn-seattle-3?hrid=sLIleDcwzpg6ALzcfBCy_w

It really rubs me the wrong way that pottery barn doesn't have reviews for their products. They should be standing behind what they are selling.

I purchased the Indio wood collection May of 2018, but did not receive it until September and after of 2019. I spent a fortune on it. The first time it rained on it, the paint peeled away. My husband put painter's tape on one of he consoles to protect it and the paint/wood finish peeled off with the tape when removed. I had a really hard time getting in contact with someone who could tell me what to do or who could do something about the problem.

I eventually made contact with someone who was able to give me credit for my purchase as well as exchange several pieces. By the time I was done, I had received close to $6000 credit and had exchanged everthing from chaise lounges to a dining table.

This stuff is horrible in appearance due to the peeling. I understand the Houston store refused to sell it shortly after they found out from their customers how bad it was. Other stores continued to sell it and it is still for sell online.

I considerdered filing a class action suit due to false advertising and them lying and saying I must have gotten a bad batch. Regretfully, I didn't follow through.

The furniture is beautiful to look at in pictures and in person in the stores, but has a built in flaw that causes it to peel. The surface finish can be washed away with water as well.

Very sorry I purchased this furniture.

Definitely do not buy the wood Indio furniture - ours looks terrible after only one summer of use and some pieces (like the dining table) are completely unusable. We take really good care of it, it's under a fully covered patio and we cover it every late fall through late spring. I am in the middle of trying to get it replaced with the metal version or get a refund.

We have the indio pb outdoor furniture. It will be two years old in july/august... and my advice is SKIP IT! We used covers in the winter and put Them away and still... a lot of peeling.. i will post pics

Wow I just read the other comments and I wish I had complained about the peeling. Honestly, I didnt even bother because I am convinced pottery barn knows they sell a lot of crappy stuff that doesnt hold up well and thats just something you accept when you purchase it... and still i do purchase it 🤦🏼‍♀️

Two years later. Well cared for...

what about the Pottery Barn Indio by Polywood? Does anyone have any recent experience with that? Does it look like plastic? Understand they may have change it slightly since the 2019 line but cant find a sample

I have the same question regarding PB's Indio by Polywood.

I was asking this question for a family member. They have decided to get their polywood furniture directly from Polywood, given the poor customer service from PB & their higher price. Polywood furniture appears to get excellent reviews and they have free shipping, something that PB didn't.

Wow! Thanks guys! You just saved me from a fate worse than trashed patio furniture. I actually had a whole wood idio dinging set in my shopping bag. thanks for the tips & pic!

@keljfrsu Will you please tell me what you decided to go with?

We just received Indio metal - like the look and metal should be OK on covered porch. Cushions are not comfortable and we have issues with pieces - not aligned, screw hole stripped on corner piece so can’t be screwed in. I’m regretting the purchase and wish I went in another direction. It looks nice though.

We bought the indio dining set at the end of last summer (2019) so it spent most of the time fully covered but outside nonetheless. when we uncovered it for use this summer, there was quite a lot of chipping and peeling of paint. I starting doing research and saw that this was a recurring problem for many. I called my local PB designer who helped me purchase the set and let her know what was going on. she did some research and to my surprise, she said that this has been a problem and they have fixed it and that they will ship me a brand new set! I was VERY pleased with the customer service and happy to try out a new set but still a little skeptical about the problem being fixed. I can tell you that the quality of the paint on the new set we received DOES seem much better than the last set. We have used the set A LOT all summer and it has been uncovered in the CA sun/heat and so far so good. the real test will be how it endures the winter months. I actually bought the custom PB cover for this set hoping it will help. We shall see how things are holding up after this winter. Fingers crossed!

We ended up getting Yardbird outdoor. Great quality, really great customer service and free shipping if over $2000.

DO NOT BUY Pottery Barn Indio furniture... it barely lasted one summer... and they won’t take it back or give me a refund. Coffee table, side tables and rocking chairs all peeled... file:///var/mobile/Library/SMS/Attachments/9d/13/5EE14869-3297-4E85-9514-B6F10303E099/IMG_1324.jpeg

Indio metal is terrible. Took forever to receive, a chair was defective and had to be immediately replaced. Then, after a couple of months several discoloration spots appeared. Light use. Water only. We used furniture covers from the fall onward. PB was aggressively useless. The rep actually said "we sell products, not warranties". In other words, don't buy anything that costs more than the amount of cash you'd be willing to light on fire.

There are many outdoor furniture on tribesigns, free delivery.

I have Indio dining and lounge chairs in metal. Owned for 2 years. Left outside all year round. Looks still like new for me. I do not leave cushions outdoor though.

We have had a partial order of our Indio Metal Dining set and Lounge chairs delivered. (the rest is on backorder) While everything looks nice one of the Chaise lounge chairs and a couple of the dining chairs their legs do not all lign up and so there is a slight wobble to the chair.

Both Chaise lounge chairs (not kept under the patio) have been rained on, while they look fine they are retaining water inside the aluminum construction of the chair. While i know aluminum does not rust, however aluminum can corrode over time. I am wondering if this is going to compromise the longevity of the chair?

Again everything looks great, the quality of the product leaves us second guessing the purchase decision. Coming from a major designer/retailer like Pottery Barn this is a really big disservice to the customer confidence. i am looking forward to seeing how Pottery Barn addresses the situation.

and here are a couple boring videos i took of the chair leaking water, the chairs are on their side and about 2 days after the last rain event. And yes the videos are like watching paint dry..

looks nice

Thank you all so much for this thread.

You just saved me from making the mistake of buying the Indio outdoor set - I was going to buy the metal one.

The issue is - most outdoor sets I run into either have poor reviews or they are too large for my space, so I feel like in order to have *something* I'm going to have to settle some way or another.

Thanks again to everyone for this thread!

And special thanks to @dschwags for those super helpful videos. How is the set holding up? and @Lucy Smith and @pamardi for the pictures - nothing beats seeing real pictures from real people! and @Kelley S for digging deep to find those reviews.

How is the set holding up now?

We purchased the Pottery Barn Indio meta sectional sofa and double chaise lounge in May 2022. The store manager helping us pick thw furniture was awesome. But the experience with the delivery and quality has been awful. We knew it would take months to get it but pieces started trickling in. The sunbrella rain cushions all arrived and were great. Each metal chair, lounger and ottomans arrived damaged - significant dents or the holes to build were so misaligned it was impossible to put together. We had to reject every single piece and get a replacement sent.

Its September 2022 and all we have are the cushions and two ottomans to show for thousands of dollars spent.

Thanks for the update @Katherine Ramos - how frustrating that you had to reject every piece and so are having to wait even longer. Hope you get them soon and in pristine shape.

We had a similar issue with something we ordered from West Elm - took months longer and when it got here the metal had damage in a few different spots.

Will you update us when you finally get it and have some experience with the set? Because it really is so pretty.

The Pottery Barn Indio system is total crap! I had the same problem with peeling and poor quality and Pottery Barn will do nothing about it. Pottery Barn will not stand behind the quality of their products. To another person's point, they should allow reviews so we can see when other folks have an issue. Even in this case, it's a known quality issue and they won't hear about it.

We love our outdoor Indio Metal collection. We are actively seeking another Indio Metal collection Storage Media Tower, Slate....nowhere to be found. :(

We bought the wooden Indio table, chairs, benches, coffee table and 5 piece seating. Cost me a fortune. All of it peeled within the first year. I called PB to complain and ask for replacement. They said sorry, too bad. Will never buy anything from PB again.

This is so dissapointing. I love the look of the metal Indio dining set and was excited when I found it but now I'm glad I found these reviews. Has anyone found a similar style that they love and can hold up in New England weather.

has anyone recently in sept 2023 purchased the indio maogany & metal coffee table or side table? bc these look ok and i have a covered patio so no rain will get them- feedback appreciated, they are marked down 1/2 price