Thanks, I will.

Ok, where in particular on help.houzz.com.? All I found was a bunch of links to click on.

Hi Patti, help.houzz.com should be taking you to the Houzz help page where you can click on "Contact Us" to submit a request. To hopefully make this a little easier, here is a direct link to the request form so you can submit a request to our help team for further assistance with these issues.

Thanks.

I am having trouble also. Have used this site for years and last few days have tried to post a situation and when I go to add pic, it shows, but then I hit next and get completely kicked out, time and time again. Any one els? I updated and restarted but no help. Trying to get on help HOUZZ link tonight.

I submitted a request, stay tuned :)

I have also tried repeatedly to add a new post today. When I hit Next, the app completely shuts down. I even deleted the app and reinstalled, then shut down and restarted my phone. No luck.

Lyndsey, thank you, the link made it really easy, let’s see what I am doing wrong,lol

I’m having the same problem... as soon as I try to add a picture to my post then click next, I’m kicked out. Have tried for several days without success.

I have heard back from help desk and they asked if the trouble was with website or mobile app? I replied back today that I was using the mobile app, have not heard back as of yet.

Having the same issue. I can’t post with out without pictures from mobile, for a new dilemma. I seem to be able to post to an existing one, but it uses unedited/uncropped photos. This last update stinks!

My problems only happen with the the website. I assumed it was either my wifi or my laptop, but then figured out it was only happening with Houzz.

Hi there, I believe if you update your app with the newest version at IOS app store, problem should be fixed, I just tried it and works for me :). Make sure you have updated to the newest version 4435.

How to check your app version? 1) Go your profile page 2) Click the upper right setting icon. You will see the version as below.

@Alice Edwards @hemina @Peke (Patti) @mkschu FYI

Thank you @Haoyu Chen! The app should have been updating automatically, but when I looked I was on an older version. 😀

Thank you @Haoyu Chen! That worked! Mine also was set to automatically update, but had not. I was able to post my dilemma and will hopefully get some much needed help!

Many thanks to you all. I did look at the version I had and did update to suggestion version. Now to post :)

I am the OP. Still having problems with website...not app.

I post a new dilemma and I never see it again. Only happens sometimes. Also, keyboard stops working. Only happens with Houzz.

Hi @Peke (Patti), do you mean you can't find the question you posted before? Did you try to see your activity page here https://www.houzz.com/activities/user/patti_yohe/posts? Right now, it's in profile page (not a easy find).

Yes. And, usually I get a notification that shows me that someone responded. Other times, I don't get notifications or see the post again unless I can remember what I titled it as.

Today, everything posted fine, but sometimes my online keyboard quits working. When trying to type the first word, sometimes it misses the first few letters, then will not let me backspace to fix it. I can highlight the word, but it will not delete with backspace/delete key. I can highlight and hit CTRL X and it will delete it.

Only happens on Houzz website.