You should submit these photos to a lawyer, because you need to sue for damages.

OMG thats terrible. Stop them now, before they do anymore. You will need to hire a trim carpenter to come in and redo it all. It not only looks bad, it isnt done properly either.

I hope you haven't paid for this. Helen Keller could have done better.

But seriously, no, it's not professional work. It's laughable that someone would actually do this and expect you to pay.

I mean, for real??? I'm betting these fools failed wood shop in the 12th grade.

No, you're not picky, and yes it's a rip out and start over. And not with these guys. Hire an actual finish carpenter , not from Angies List.

My kids could do better than that...

That's not acceptable.

Angie's List strikes again. I joined in the late 1990s or early 2000s, and dropped my membership in 2013, after I discovered that most of my negative reviews had vanished. It appeared that AL were perfectly fine with making demerits vanish for any tradesperson who bought their advertising.

I know of no internet resource any more that's worth a fetid dingo's kidney when it comes to finding good tradespeople. Ask friends, family, neighbors, coworkers. I've done at least as well hiring people who advertise in our local free tabloid newspaper's classifieds as I ever did hiring people with glowing reviews on AL.

And to answer your question, heck no.

I think your asking a rhetorical question, should I fire the guy that did this? Of course you should

Get his boss in to see this mess. Obviously the guy is clueless.

UPDATE:

Thanks for all the input and advice. I had a conversation w/ the "boss" and they ripped out the shoddy work and redid it. Because their creative solutions ruined the existing sills, all of them needed to be ripped out and replaced in the entire house to make all windows consistent. Had they done this correctly in the first place, all the existing sills should have been removed anyway.

Here's the fun part. I now have the bill and am being charged extra for materials and labor. There was no discussion that there would be an extra charge to correct the issue they created. I've always been made aware of any additional charges during a project - but not this one. So I guess I get to pay for all the shoddy materials they installed and ripped out in addition to the new material they had to buy to address the issue. When they left the job, they left with copious amounts of trim as well, so they weren't smart about purchasing the correct quantity.

I've read all the "don't pay!!!" comments and know I have a choice to make here. Part of me just wants this in the past - but the other part wants to have a "are you kidding me?!?!?!" moment w/ the "boss".

In the end, the work they did was better. It's obvious this company's strong point is NOT finish carpentry of any kind. I'm just curious how this company would feel about all the pictures I took making their way to the internet to show prospective customers what to expect.

I’d have an “are you kidding me” moment with the boss and see what he or she says and then go from there. I’ve found that oftentimes people will just charge for things and hope the person paying A) doesn’t notice B) doesn’t care or C) is non-confrontational so doesn’t want a fight.

I’d definitely fight on this.

oh hell no. you are NOT to pay for materials that they screwed up, and ended up removing. AND, you shouldn't have to pay for anything they had to replace resulting from THEIR screw-up. Talk to the big boss and go over every charge with him. Would the new sills have been installed in the first place? If yes, then pay for those. But, if they had to put in all new sills because of their error (that resulted in having a few of them torn out and redone) then that's not really your fault. perhaps pay for the materials only, and have them eat their labor. You shouldn't be forced to pay for something that was a result of their poor workmanship. politely point this out to him and perhaps you can strike a good middle ground that works for both of you.

What does your contract say? Did they specify in the contract with a solid quote for prices?

Maybe they underbid? If so they need to stick to their quote. A problem they caused doesn't mean you should pay more. If it cost them less to do work would they be giving you a discount on their quoted price?

jkpetre, you are on the right track here. Contracts and construction law protect you as a homeowner, but they also protect contractors. Going to the head of the company to express your concerns was the right thing to do and it sounds like you got an improved result accordingly. That's what good companies do when things go wrong. They fix them.

With that said, it looks like you are at another fork in the road with the additional charges. The next step once again is precisely what you alluded to, which would be to have a calm and honest discussion with management at this company regarding the costs and whether or not they are appropriate given the circumstances. Perhaps they will be able to share some additional insight, or perhaps they will admit that they shouldn't charge for this re-working (if that is the case). I tend to think that would be appropriate, but it would be irresponsible to spout off about hiring lawyers etc. Give them the benefit of the doubt, work with them, reason with them, but of course don't be afraid to be firm in your stance. If they are unwilling to work with you, then take a look at assistance from a third party such as NARI, or BBB, or something along those lines. If this company has a good reputation there is likely a reason for it, hopefully they will do the right thing here, whatever that may be.

Good advice in the last two posts. The people telling you to call a lawyer aren’t the ones that will pay thousands in legal bills For you . Give them a chance to fix things

This was a botch Job with the highest degree you should not have paid for this and it definitely does not look professional

Two years later, did you read the entire thread darryl_461?