No this is for a home computer virus protection service, no I didn't pick up the phone, it was the message that was left.

I hope you used a credit card and not your debit card when you originally signed up with the first company? Then if they do charge you, you can dispute the charges.

I was using Webroot for years and had an automatic renewal that I just cancelled because we were getting a new computer. Absolutely no problem with cancelling.

Only way I will use an automatic pay is through PayPal - where you can easily remove the authorization & then of course they'll not pay.

And this is why I send an actual check for a magazine subscription, because they will automatically renew if you use a credit card. And renewal price will be at top price, too.

ritaweeda-

What is the name of what you were paying for, how did you end up getting it in the first place, and how much did it cost? Please provide more detail. I don't mean to be insulting, but that sounds like a "service" that gets sold to people who aren't super internet savvy and think they need some expensive product. Some of these are outright scams. If you tell us what is going on, we can help keep you secure, and it won't cost you anything. What antivirus do you use?

Almost all of the antivirus companies like Norton to name one you have to pay for. If you are not paying you probably do not have any antivirus or computer protection/security.

Edited to add that some companies are using your check to establish ACH connections. I added something and received the bill yesterday. If I send a check there is a box on the return portion of the bill authorizing that to be done. Many people would just check not understanding what it is for.

The product I was using was Norton 360, I've always presumed they are on the up-and-up. But I got tired of all the come-ons to purchase Lifelock and a more secure router from them after paying them quite a bit for protection. It was constant. Kudzu9, awhile back I posted here asking if Windows Defender was good enough. You advised me that Avast Free was very good and gave me instructions (so complete and easy to follow, thank you) on how to switch when my contract was up. So when the contract was going to end I did the switch a couple of days before it ended. Everything went fine, I had uninstalled Norton before I downloaded the Avast program. So 2 days after the contract was to end was when I got the phone call. I just think it's quite a coincidence. I'm just wondering if it's a scare tactic. The robot that left the message never gave the company name. Mayfleur01, I don't know what you are referring to concerning ACH, what is that?

ACH = Automated Clearing House. A money transaction, typically a payment, that the recipient runs electronically without having a paper check in-hand. The payer provides advance authorization and bank account information (routing number and account number). An ACH payment can be recurring (such as a monthly insurance or utility bill payment) or it can be a one-time transaction ... appropriate authorization is given.

Some companies/vendors (credit card companies, for example) may run an individual check payment effectively as an ACH transaction by having check scanners (the routing number and account number printed in those block characters at the bottom edge of a check are magnetic ink that can be read by an electronic scanner). Their terms of payment typically advise so. Thus they don't have to gather up a bunch of paper checks and take them out somewhere for a deposit.