I would email them and ask. I have had great customer service with Amazon.

The problem is with Amazon Logistics. Amazon has subcontractors handling some of their deliveries. I’ve had problems with them and have complained several times and requested Amazon not use them for my deliveries but they still do. There’s some interesting info in this link if you scroll through it. In the future I’ll also complain to any third party seller if one’s involved.

https://www.reddit.com/r/amazon/comments/7cw7xg/amazon_please_stop_using_amazon_logistics/

Amazon, not-so-Prime delivery isn’t working well for me either. I don’t remember when I have even gotten anything from a Prime shipper in less than 4 days. Most are longer. We live in a rural area, but still, we used to get things in 2-3 days, no problem. It’s nothing I can live without, but I hate being ripped off.

My complaint is that they say 2 day shipping. What they really mean is that we can take as long as we like to ship but once we do it will only take 2 days to get to you. Irritating!

The price went up, the products that are sold under prime cost more and will even go up if you don’t buy immediately, the delivery dates are seldom on time now and if you’re not a prime member, you are literally shoved to the end of the line and get 2-3 week delivery. Not so Prime IMO.

On the other hand, to compete, I’ve started to see a lot more online stores offer free shipping and returns when you spend 50.00 or so. I’ve bought several things lately and what couldn’t be returned for free, could be returned locally at the sites brick and mortor store.

This has been happening to me also and I live in a city 45 minutes from one of their distribution centers. My last package was actually thrown in my yard. I reported it to Amazon.

Ironically I’m also having a problem with a Home Depot shipment. Two items supposed to arrive today and I had to call to find out why they didn’t. Spent five minutes in phone tree hell before I finally got through to a very pleasant woman who patiently investigated for another ten minutes and determined the items won’t arrive until next week.

Pretty much all of me prime orders arrive on time, but I live fairly close to LAX and a distribution center, and that might have something to do with it. Most of my packages are thrown onto my front porch. They used to put them behind a plant that I have on the front porch for that purpose. I've never had packages stolen, and my brother now gets packages almost every day - medical supplies for ostomy. It would be irritating if we had to drive to Santa Monica to go to a medical supply store, and I'm not even sure that it would have what he needs. I have my prescription drugs delivered (not by Amazon), and they take about three days, but I order them at least a week before I need them.

I was very annoyed that I ordered a vest for my Halloween costume that was Amazon prime, except it wasn't! It says I will get it some time mid-November. So, I had to run out and find another vest for my costume.

And after all that hoopla the item arrived today after all as I was originally told!!

And after all that hoopla the item arrived today after all as I was originally told!!

Do you feel bad about the hoopla? Just kidding. :)

I use Amazon Prime a lot for online shopping and can't remember a single blown delivery date. On Nov. 3 (Sat.) afternoon I ordered 6 bags of pasta. I wasn't in a rush for it so I was fine if the standard "2-day" free delivery took longer than two days. It arrived this morning, Nov. 5 (Mon.), so it not only took less than 48 hours, but the days included a Sunday. I'm not sure exactly of the origination spot, but I think it might have been Oakland, about 70 miles away.

So, I had to run out and find another vest for my costume.

What was your costume? Vests are easy to make, and I would probably have just made one if I needed it. Now that I have more time off, I am doing more sewing. My brother went to work as Harvey Birdman - he ordered his costume from somewhere, but I was off, and so I did not dress up. I have plenty of costumes in my closet, however.

I don't have prime, I never pay for shipping, and almost everything i order comes in two-three days. Go figure.

I also order from kohl's and JCPenney. Things usually arrive in 2-3 days. Though it sounds like I have a lot shipped home, I really don't. I get underwear, t-shirts, hub's pants and shirts, sheets and towels, a good pair of binoculars once, but I do have gifts sent around the country for my kids, and I count on three days when I order.

All my kids have prime and rarely shop in stores. They love prime.

I've had Prime for a number of years, and this never used to happen, but it's happened repeatedly in the last six months. Ticks me off, because I have def. made purchase decisions based on the delivery date. Bait and Switch.

I've had that happen when I've ordered on Thursday or Friday -- thinking it would get here on Saturday and it didn't -- the two days was "working days" -- so Monday or Tuesday but . . . then I ordered something that was no big deal on Friday and whenever it got here was fine -- it arrived on SUNDAY! I can't figure them out!

I've had that happen when I've ordered on Thursday or Friday -- thinking it would get here on Saturday and it didn't -- the two days was "working days" -- so Monday or Tuesday but . . . then I ordered something that was no big deal on Friday and whenever it got here was fine -- it arrived on SUNDAY! I can't figure them out!

USPS played fast and loose with its commitment to deliver for Amazon Prime. On the scheduled delivery date at 5:45 PM, the tracking showed "Available for Pickup." It wasn't available for pickup because the post office was closed. The package showed up the next day in the afternoon.

Bunny - I'm actually encouraged to know stuff does continue to arrive on the date I'm told when I place the order. I just have to ignore the updates I get after that!!

Lars, I am not sewing skilled at all. I can barely do a button. My mother was pretty good but I did not inherit it. The original vest has not arrived, but I found one at Belk. I have been so swamped at work since fall break, taking time to go to the mall was not something I wanted to do. I went as soon as they opened.

I love my prime. Haven't had any issues with delivery. Usually UPS is the carrier. Sometimes USPS and they deliver on Sunday. I feel so bad for the postal workers. I haven't been in a store for over two years. I have discovered some really cool sites for clothing and shoes. Every bit of my homes accessories came through the mail, tea kettle, toaster, small bedroom refrigerator, the Keurig thingy. Makeup, perfume, batteries, OTC meds, all online. Chewy does the dog stuff and their auto ship give a discount too.

Prime me is great for sending Christmas gifts to the kids and their SOs and the grandbaby too. I get it done thanksgiving weekend, all taken care of, no mess lol.

How could it be that an order today (November 11) would be delivered Nov 17-19 free 2-day shipping (each item as available), November 19 free (all items) or Free no rush in 6 business days? I believe all 3 options end on November 19.

Delilah, the warehouse/sorting center collapse in Baltimore last week is affecting delivery times for many of us on the east coast. The delivery dates posted on the items reflect the delays though.

Interesting, Funkyart, but all other purchases made since the collapse have been true Prime delivery received in 1-2 days. Must be the product source location.

Yes.

Ordered 2 items Nov 7th for Prime "two day" delivery.

Received them Nov 12th. "On Time!"

Boo

I actually got something earlier! Was supposed to arrive Wed and got it on Monday through UPS though postal holiday for Veterans Day. It is no longer prime But still have not received the vest!!

The same has been happening to me. I just ordered some wax for my braces, delivery today but the confirmation email says the 7th. I would've gone to the store if I couldn't get it today!

Hmmmm......

Very interesting...

I often get things early. There is a house we pass nearby and no one ever seems to be home, but it is well cared for. DH insists it is my very own Amazon fulfillment center.

^^^ Haha

This bait and switch with promised delivery is now built into Amazon's infrastructure. They promise a nice short 2 day prime delivery date when you order it, they never give you notice that the delivery date changed, and then when you want to complain they blame it on Covid-19. It is complete BS. They've incorporated this excuse into their system. They will say, that the clock on the promised two-day delivery doesn't start till the product is shipped, but it takes them two days or more to ship the product! So they never disclose this before you order! They blame it on Covid-19 and not having enough people to work their warehouses, but Bezo's added more than $70 Billion to wealth during this epidemic! If they offered enough money as pay, they would have the personnel they need to move your product on-time!

^^^^gee HU......... A friend’s daughter started an entry level position at a nearby Amazon warehouse at $15.00/hr last summer. She now makes over $18/hr. with benefits including stock options. She’s happy. The pay is considered very good around here.