Yes, they are. I thought it was just my iPad.

I been having issues too: can't comment from my phone, posts disappearing then reappearing, photos not being displayed, notifications coming through days late or coming through multiple times for the same comment. I tried to find contact info for Houzz to contact them for support directly and got nowhere, couldn't find contact info.

I started this thread https://www.houzz.com/discussions/how-to-contact-houzz-dsvw-vd~5474915 and when I went back to it right now to grab the link I saw that EmilyH had commented. But I never got a notification for that.

update to my last comment:

Emily sent me a link for customer support. In order to send feedback one is required to provide an order number. I just made one up, and I have yet to hear back regarding that message.

I have had good luck by going to ContactUs at bottom of page, then Submit Request, and Contact Support. If you have screenshots it helps them. Goodluck.

How do you use the Contact Us feature for something other than purchases? The website has a major glitch -- you'd think they'd want to know.

This is what I do to Submit A Request. It will ask what type of support you want and I do professional Support...that gives you a form to fill out and send. Then you will receive a reply form letter in your email with a number and they will contact you and you can reply to them more specifically,

I got through to Houzz, after the generic "power off your device, update to the latest operating system and browser version" etc. I got a final email that said to contact my service provider, as it looks to be a device issue. Right. On Houzz, and on no other platforms that I use.

Looks to me as though Houzz should stop fiddling with their site because it did work, and now it's glitchy. For others too, not only me.

You'd think an e-commerce company would be on top of something like this but apparently not. If Houzz isn't concerned about the usability of their website and the image they project to their customers and vendors, I guess I shouldn't worry about it either. Crazy.

They don't wanna hear it. I wanted to add additional comments, as per the automated reply, and a pop up came on directing me back to the help page. Circular forms that go nowhere.

Emily, FWIW, I'll describe here some of the problems, which are happening for me on multiple browsers. I have safari, chrome and firefox, all updated, that run on my macbook which runs with OS Yosemite. I have updated, cleared caches, etc on all of them religiously. Yet, here is what is happening on all these browsers, sometimes intermittently, and other times, persistently:

I get duplicated banners at the top of the page, duplicated "write a comment" boxes, sometimes. The houzz links below a page also are duplicated. Sometimes I get a single "write a comment" box, that lets you type, just until the line is full, but there is no submit button along with it. That renders the box useless. LOL The like buttons don't work at all on any of the browsers. Sometimes they toggle on for me, sometimes they don't, but I can't see the other likes ever any more on any browser. Sometimes they get highlighted in a blue box, but still do nothing at all. Comments are getting eaten during submission, and error messages occasionally occur. Page not found popups (Error 404) happen all the time, but not every time, when I go to refresh a page. Sometimes after several tries, the page suddenly loads again. There are persistent ads on the righthand side of the web page that do not move, so the "related discussions" appear to roll right through them. Photos do not always submit. When they do, they do not enlarge. Sometimes you can get the magnification cursor to appear when you hover on a photo, but it doesn't work. I have had more luck posting 1 or 2 photos, but trying to post any more than that usually eats the comment completely. Comments appear to post in the middle of a thread. Sometimes a reload of a thread takes you to the middle of thread. Comments sometimes post multiple times in succession. Sometimes, comments take time to go through, and you don't see them unless you refresh it, scroll up and check on it periodically.

I have all three browsers with the same threads loaded on each of them... Sometimes, I comment on one browser, and use the other browser to look at the enlarged photos that are posted. Sometimes, I go to my android phone app to see the likes on a comment.

It is absolutely broken. Please take a look at this... please?

This is a first. On Chrome. Two like/save buttons that don't work. LOL

I guess I can like it. And see that I like it. It's a start. LOL

I get duplicated banners at the top of the page, duplicated "write a comment" boxes, sometimes. The houzz links below a page also are duplicated.

I get those duplicated banners all the time on my iPad. It is annoying to say the least.

Istillcannotaddspacesbetweenwordsonmyphone.

ButicanpostvommentsmorethanthreecharacterslongsoitsastartButicanpostvommentsmorethanthreecharacterslongsoitsastartbandusepunctuationsoitsastartiguess.

ohyeah,thathappenstomeonideabookcommentboxes...iforgottoaddthisglitchtothelistaswell.

Andnearlyeverynewdilemmahastheposterexplaininginthecommentsthatthryaretryingtoaddpicturesandthepicswontupload.

I can "like" comments, see who "liked" and enlarge pictures on most threads, but not all. That is not MY internet, browser or cookies. That is a website glitch, houzz.

Short of calling on the phone, I have tried multiple times to contact Houzz about the issues we are seeing/experiencing on the browsers. Last night, Firefox worked perfectly for me. This morning, it's back to its usual glitches.

I just wish a real person would acknowledge these issues. I feel like I'm talking to a brick wall.

For example, this morning I did a side by side test of Chrome and Firefox. After having to go through my notifications to get it to come up on Firefox, (it loaded fine on Chrome), my thread came up. Here is what happened when I tried to toggle on the Like button on the same comment on both browsers...

Mycommentingwasbacktonormalforabriefmomentyesterdaybutnowiseeitsmessedupagain.

When I hit "like" it will either toggle on or off, when it's working, but still can't see who likes... It gives me the numbers, and the "who likes" list appears in the notifications, and on my phone app, but not in the browsers.

So for example, if I cursor over LIndsey's comment above, I can toggle it on and off (that is, I can "like" and "unlike" her comment, but it used to be that I could see who liked...even if it was me.)

If I go up to my own comment above, I see 2 likes on the one that starts "Well, Houzz support emailed me back..." but if I cursor over to see who liked that comment, I just end up "liking" my own comment as well, and it doesn't show who the other two likers are. Gah.

For example... I just posted a comment on a thread with Firefox. It worked after three page reloads. First, there was no Submit button. Just a comment box into oblivion. After reloading it to Working Order, I posted this comment. A couple people "liked" it... I can see that when I refreshed the page a few minutes later...

When I cursor over the "2 likes" it should tell me "who likes this" in a list. It does nothing, but it toggles on, so I can like it. Well, duh. I posted it! LOL

So I go to my android phone. I pull up the APP and here it is on the app. No like button at all there tonight. See?

On my Ipad app, I could see it who was "liking" it, and I didn't have to like it myself. LOL I didn't get a sc. shot of that, but you get the idea.

This is the cra p that is going on, Houzz... Stuff like this is driving me insane. I shouldn't have to go to three different devices to use a discussion thread...

Aha, but tonight, it is sort of working on CHROME...

First the like button got a blue square around it then suddenly, the pop up came on. This is rarely the case. See, it sometimes works, but not usually...

It is also working on Safari at the moment...

Istillcannotaddspacesbetweenwordsonmyphone.

Butautocorrectrecognizesthatsentencelolol.

I am going to bump this thread to the forefront to say that some of the past glitches I've discussed here are reappearing lately. I am having lots of "Page won't load/404" issues, and photo uploading issues, and the ghostly double comment boxes are appearing again, the comment gets eaten so you can't see what you're saying, etc... a new issue I'm having lately is that photos, which again take forever to upload, often crash the thread I'm trying to post to. I hit submit, and the screen goes white. I finally refresh the page to see, and occasionally the photo makes it, but often it does not make it. It takes 3-5 tries to post a single photo. If more than one photo is attempted, well, forgettaboutit... And adding text to the photo upload most certainly causes delays and crashing.

Come on, Houzz. There has gotta be a way to address such issues before launching new updates, so that users aren't flummoxed into giving up...

I'm llllhaving . fact I 't'tcant ventypeven te sentence

The contact support form does not work.

The Houzz page loads then goes to all white or green, fix this issue or I'll stop using house.

Just popped here again to relive the problems of the past almost year now. Still have "like button" issues described above between the app and web versions, which has plagued so many forum users for quite some time. I still get 404 error messages when trying to load some pages from web... those seem to be related to the size of the thread, amount of photos perhaps on those threads? and is sporadic. Sometimes pages load fine, other times, it takes multiple attempts for a thread to load up. Posting photos has gotten somewhat better, but I still need to use a workaround (ie I use my iphone app to post photos, and the web/updated Chrome to read/write/edit comments)... Posting photos through my laptop using the web is a PITA bc I discovered I have to size down each photo in my library, but I refuse to switch to using app only bc I hate that you cannot edit comments from the app. So my workaround is that I post photos with the app on the iphone and then switch to my laptop to use web version for commenting, reading, writing and editing comments in the threads. I have to use two devices and two different platforms to make it work the way it used to...

What a totally ridonkulous way to operate. SMH!

@HouzzI had to do a google search for Houzz help and found this thread. I am experiencing complete white out of all articles. I am surprised that I can read this discussion site. I see that @jlshores is having the same issue. We can't be the only ones. I am using MacOS on Safari if that helps developers. Works fine on Firefox and Chrome.

I am sure that it is that stupid floating banner that you have to dismiss to continue to read the site borking the whole page. As it is loading you can see the page form properly and then disappear.

Houzz used to be an interesting site to look through for fun or when planning a renovation, however, it no longer works very well or gives good information. Forget asking a question....It has completely shut down many times for me.