I think Houzz is located just 20 minutes up the Peninsula from me in Palo Alto. If they have their customer service locally, that would be the Pacific Time zone. As for the name thing, almost EVERYONE got that message about their name already being taken. Somehow I think there is some kind of doubling effect that goes on when you register with GW. I was absolutely not going to give up my online name so I wrote to customer service and insisted that I am the real, original, one-and-only Rosefolly, and they gave me back my name. I think the same kind of thing is going on with many GW users. I believe that if it is important to you (it was to me) and if you persist, you can get your name back. Rosefolly

I loved gardenweb, but I will so not be returning to this walmartization of yet another good community interaction. I hope gardenweb's owners made a bundle because they maintained an excellent source of intercommunication between garden enthusiasts for a long time; but the bigger fish will always eat the smaller I suppose. The question is, who or what will be the biggest fish and simply devour us all? BTW, houzz is extremely user unfriendly, no doubt slapped together by some billionaire with a "bright idea," customers and clients be damned. What's new?

Recently, someone here mentioned having trouble when trying to use the Houzz app to access GardenWeb forums. Someone on the Houzz staff was kind enough to let me know (several weeks after writing to them!) that the Houzz App does NOT work for GardenWeb forums! They said that the Landscape Design forum could only be accessed via the regular Internet channels when using a mobile device. Thought I would mention it so people could end their futile attempts to get here with the Houzz App.

And the more time you spend here under the new format, the more familiar you will become with it and the easier it will be to navigate - I have to admit to a degree of shock and displacement when the format changed as well. But it only took a day or two to become familiar with the new set up and I don't find it has any significant differences from the older renditions of Garden Web. A few more technical glitches now and then but even those are gradually being worked out. Many of the same people and many of the same questions. And enough new of both to keep things interesting :-))