I was all set to give you the directions when I realized that he has a different account name (email address) than you! If you are trying to access a different email address from your account, I believe you would have to be on an Exchange Server and be a Delegate. That would not be an ordinary home setup. Maybe someone else has some ideas. Pam

Try making a folder on desktop named something unique like localShared. Right click and properties and Advanced share it.

Sometimes a folder will lock up and refuse to delete if you've recently opened something in the contents of the folder. It sees the folder as "busy" and will not release it until you reboot or wait some indeterminate amount of time. Try rebooting and then delete again.

Thanks very much for the advice. We did notify the friend right away (fortunately, without (forwarding anything), just in case, but in the process of getting the software for my husband, our young friend had taken over his i-Pad--no doubt as a kindness to "the elderly," done all the necessary things for him, and in the process given someone his birth date and email address. He doesn't know if she gave them to the coffee shop so as to use its WiFi, or to the company offering the free software. Knowing that public WiFi can be dangerous, I assume that his email address had been intercepted and used in a phishing attempt or perhaps to install malware. Many years ago, I got the Hiloti virus by clicking on a PDF notice purporting to be from UPS about being unable to deliver a package--just on the day I was expecting one. Wouldn't have clicked on the PDF if it weren't for that. The minute I clicked on the Adobe PDF file that claimed to contain the details of what to do to claim my package, poof, it disappeared and my PC subsequently went haywire. I really learned my lesson, and now we are careful to check with the sender if anything is the least suspicious. I didn't know it could be dangerous for us to forward such an email, but would have phoned the friend in advance to make sure she didn't click on anything. Full scans using both Norton and Trend Micro's House Call failed to detect anything dangerous, so with that and your kind answer, I guess I can sleep tonight! Thank you for the link to the tips, too. I will read and save them.