suburbanmd, The timing that is displayed on a custom cycle is more a general guideline as indicated from the owners manual p.24 states: 8. Start the program Press the flashing "Start" button. If a delay start is set, the remaining times elapses in the display. Once the delayed start time has elapsed or immediately after the program starts, the approximate program running time is displayed. The washer calculates the water absorbency of the laundry in the first 8 minutes. The overall program time may be shortened or lengthened. Additionally the sequence cycle is displayed. The washer shows the current program step. The drum door will be locked and the drum light will turn off once the program starts. Unless Miele is documenting and including in their unit database your machine's serial number includes the new firmware then the only means of determining whether your machine has the latest firmware is through the physical attachment of a laptop with Miele's proprietary software communicating between the two. After a Miele tech has actually connected to your machine then corporate's database is updated with information via Wi-Fi in real time. My machine's firmware had the "Hygiene Info" switched to the "on" position to display the machine should be run on a Sanitize cycle if too many cold water washes have been executed. Our machine's door latch that was originally perfectly spaced and starting to hit the latch roller was adjusted. I have another thesis on the sagging door matters of both the dryer and washer might, given the time, post a thread regarding my findings. bmac, I agree with you that although minor, issues that should be resolved, yet remain issues are unacceptable. Dealing with Miele US Corporate is fruitless other than getting them to actually schedule a tech to service your units. Unless the person you are speaking with has field experience, or they are in front of your machines, then they are useless. Now a great tech...that's a different story; we have been fortunate.

This post sure is neat. I met Dottie. She was a hoot. Didn't join till Marlen was already gone. But there are so many people missing, that where active here when I first joined... and the conversation tone changed so much... and the laughter is missing. Moni

I like using whatever moniker people list, as long as it's quick and easy to type. Too many letters and numbers that don't "click" in my brain or long, drawn out names, stress me out when trying to remember and type them. I get them transposed too much of the time and worry about insulting the poster. That's why I'll always try and remember a person's given name, if they do post it. I imagine that this is the main reason why people try and shorten a poster's moniker, too. Personally, I like just being called by my given name, Lynn, and in retrospect, wish I would have picked the simpler "LynnNM" instead of "Lynninnewmexico". I wish I could change it! Funny thing, though, I'm almost always referred to here as Lynne (with an "e") for some reason. It doesn't bother me a bit. I'm just thankful for the wonderful people on this forum with good advice, great pics and good (& forgiving!) senses of humor! And I'll try to call you whatever you prefer. (just)Lynn

Hi. I just got word about this thread. Yes, it's me!!! I am beyond overjoyed to be back in touch!!! And, sadly, yes, that IS me that was attacked by a pitbull in 2010. I can't wait to talk with you privately, Stacey. Life has thrown me some curveballs, to say the least.lol