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Painter screwed up, now what?

R Sorensen
5 years ago

We have a newly constructed home and wanted eggshell which was a $4500 upcharge. When we went to the home, we noticed that the paint was flat. When I brought it to our GC's attention, the painter told him that he originally painted it in eggshell, but needed more paint and Sherwin Williams gave him flat. Am I wrong to demand the painter apply two coats of eggshell?

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