I love RVR's selection and the quality of their plants is great. But every time I've had to deal with them on a problem, I come away with the feeling that they are a little on the stoned side. That they consistently have so many Mystery roses to give away would suggest the same. But I'm grateful they are still in business and the quality and variety is so good, so now I just put up with it and forgive them.

Mike it is not your fault it is the locataion of where you live. Is your air carrying heavey high humidity this time of the year, if so that is your problem.? Jades grow on rocky hillsides in SW Africa. They love to be cramped between rocks, it reminds them of home. I have said this over and over through the years, does anyone here pay attention or am I just wasting time? I need to know. Check back through the archives for the past 15 years. There is no magic pill that will cure this. It is a cultural condition which you will need to learn, I know this is not what you want to hear, but I can not sugar this up so the information will go down easier. Norma

I am so upset by what I am reading and what I have experienced over the last 12 years .. I am in the process of two major kitchen remodels and have 6 more to complete before I have them all done. Based on what I am reading here and on the internet blogs, I have ended up unwilling to order ANY new appliances. Over the last 12 years the only things I have purchased that have had great customer service are my Jura Capressa coffee makers and my Tempurpedic mattressses. All other purchases have been major headaches or outright nightmares. I am at the point that buying anything at all literally makes me sick at my stomach (and this is not just because I am a guy who does not enjoy shoppping in general). I have noticed that I have become openly hostile to sales people in general. With very few exceptions, I have never met a "sales" person who had even the scant ethics of even a democrat politician. The fact that I am now expected to buy appliances from one of these ingenuine sociopathic sales types is so upsetting that I have my two kitchen remodels on hold. I have great inset all wood custom cabinets with great custom granite counters ... and no appliances. Friends of mine in CA hate their Miele, friends in Henderson Nevada hate their Subzero and Dacor, friends in NY hate their Monogram, friends in Naples Florida hate their AGA and Viking, friends in the Netherlands hate their Miele, friends in Carmel Indiana hate their Traulson and Miele, friends in Arizona hate their Kitchen Aid ... and it goes on and on with nightmare after nightmare of new appliances defective out-of-the-box, incompetent installers, unethical distributors, sales people that grab the big commissions and then can't even return follow up calls, manufacturers that don't honor their warranty committments or try to stong arm the very customers that their business should be treating with dignity and integrity. To add insult to injury, many regional better business bureaus rate these retailers and businesses A+. No wonder consumers have stopped purchasing ... it is not the recession that has stopped people from making major purchases, but, rather, the expectation that after-purchase headaches will take months and months to resolve with stress levels higher than paying for your childrens' college educations. Short of having an attorney produce a contract that the appliance supplier has to sign and be held to legally, does anyone out there have any other magic process. A process that assures the customer won't be setting themselves up for an extremely stressful experience with underpaid customer disservice departments trained by the Insurance claims industry to intimidate and wear down the customer to a point of having to just give up? signed - a potential appliance customer in limbo

9+ years on F&P Intuitive (same basic design as yours...just more options) and not a whiff of anything nasty or moldy to be found. I do NOT run exclusively cold, which I have always found to be a bad idea. Also, I do occasionally use LFS (depends on the items being washed). However, I wash colds on cold, items recommended for warm on warm, whites and cleaning rags on hot, etc. I also run the recommended cleaning cycle 4 times per year (every season), with one of them (once per year) being exclusively hot water and lots of vinegar (i.e. no detergent). This not only cleans, sanitizes and deodorizes, but also removes every last speck of detergent reside too. The tub looks like new afterwards! The washer has been great and cleans very well, but every machine requires maintenance of some kind. If you never take care of it you will pay the price afterwards (if it were topic-appropriate, I'd tell the story of someone I know who never bothered to do any maintenance of any kind on their car...big mistake!).