Mayflowers, I'm so sorry-I just saw this question! I updated my alert preferences but I never get email alerts. The pullout access is fine-I'm only using the middle 9" right now and it has drinks in it-tea bags, hot chocolate and cider packets, a box of Caprisuns...I just haven't had anything to put in the other two yet. Well the top one doesn't have a pullout-I do own a pullout for it but it was just too high for me. I may put it in someday though. Here are some updated pictures, THANK YOU to everyone for your help. It's incredibly functional and fun to cook in. The walkways are very wide and I'm really happy with the decision to put the dishwasher to the left of the sink and the trash pullout on the right. I'm waiting for the correct size window grids for the window sink as part of my punch list-so please ignore those! The microwave, toaster oven, keurig, and kitchenaid mixer ate in the walkin pantry next to the kitchen. Love having all of that out of the way and my family hasn't complained (too much) about having them tucked in there. It helps that there's a huge picture window in the pantry :). Sorry these are dark… It's a little overcast today.

So allow me to summarize (from my perspective): 1. This isn't the way I would do it. You have valid reasons for not wanting it done the way they did it. 2. There may be reasonable explanations for why they did it that way that are not clear to you - however you did give them an opportunity to explain. 3. This may not be a big deal. You may not ever be in the position to have to repair or replace this water main. 4. You have between "almost none" to "none" ability to get them to change this as long as it meets code and drawings didn't specify otherwise. 6. What leverage you have depends on your contract. Do you own this lot and have hired a builder or do you have a purchase contract for a finished product? 7. You are likely to have problems that are of more consequence - so pick your battles. I disagree with the above poster: "... And you’re earning a reputation that you do not want to have if you do want this house." A house is a multi-hundred thousand dollar investment. You are damn right that you should be watching what's going on and asking questions. In some cases, I'd even hire a third party inspector to watch for issues throughout the process. I've seen some completely crap jobs that never see a code inspector - and not just on inexpensive homes. Once the rock goes up you are left with paint and finish issues - the big stuff is either hidden or so difficult to fix that the builder will fight you tooth and nail.

This is Silestone Gray Expo on that shallow top. The other top in the butler's pantry is Silestone Charcoal Soapstone in the polished finish. You shouldn't ever pick out a granite or quartz from a small sample, most brands even have disclaimers about this on their labels. I've never seen the color you have but those splotches are probably part of the design of that color.

I don't find warming drawers useless at all. ("Worming" drawers may be useless, LOL.) I used my warming drawer frequently in my last house (hosting large gatherings where other people bring side dishes; pizza night; keeping dinners warm for kids with late sports practice, etc.) I'm putting one in my new kitchen that also has a slow cooker function, because I use my slow cooker frequently and this will give me the functionality without using up counter space. In OP's case, I'm sure it's very frustrating to see the displays but not be able to set up the appliances as shown in the displays. I'm sorry I don't have a solution for you, but I understand your frustration.