Anyone else have problems with the Wolf Induction Range?

6 years ago

We are on our 3rd Wolf Induction range. The first, we got in July and the oven never worked. The second, I suspect, was in working condition but the knobs were faulty. Now Wolf has replaced with a 3rd unit and the oven works great -- but we are getting error codes when using the right side of burners. E6 and E0. I was completely sold on the look of the Wolf and I love induction and do not want to go back to gas....is this normal? Is this unit just a lemon for the Wolf brand???? Would love anyone else's feedback on their experience.

Also, we have had electricians certify it is not our house (as Wolf first tried to tell me). The power source is in working condition and no poltergeists live in our house and are sabotaging it. I'm very disappointed! The last I hear from the Wolf customer service they told me I may just need to think about a different model (as if it's my fault this is happening!). I have been nice, but as we got the first range in July and it is now November, I've wasted WAAAAAAY too much time on their broken ranges!!!

Thanks in advance!

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PRO

Sabrina Alfin Interiors

6 years ago

last modified: 6 years ago

I don't have many clients who use induction cooktops or ranges nor do I recommend them very often. Seems to me that the more electronic/computerized appliances become, the more apt they are to go awry. Getting to the point where we'll need Geek Squad IT support for our kitchens and that is not a happy thought!

But to answer your question, you basically have two options: Get Wolf to refund your money and buy a different model from a different manufacturer, or ask Wolf to exchange it for a gas or electric model. If you bought this unit via a reputable appliance dealer, enlist your salesperson to help you navigate this situation. They certainly don't want to risk the chance of bad Yelp reviews or miss the opportunity for you to be a repeat customer.

Oh, and one other thought: if you happen to have purchased this item with a credit card, the credit card companies sometimes have purchase protection services. If the product is unsatisfactory, you might be able to get some or all of your money back.

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Comments (10)

PRO
Patricia Colwell Consulting
6 years ago
It is my opinion that even Wolf gas ranges were overpriced for what they were and to think a gas range maker will make great induction ranges is not always true.
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wekick
6 years ago
I would just get my money back and go with something else.
Stacey P.
Original Author
6 years ago
I am at that point. It's very disappointing as we had custom cabinets and counters made for this specific range. Any thoughts on what to replace with?
Stacey P.
Original Author
6 years ago
I definitely do not want the gas fumes as I have young children and I have liked induction in the past as it's much cleaner. We have a gas well and our gas isn't as refined -- so more sooty. With a white chinoiserie kitchen -- the soot would really show in the way of greasy grime. I am wondering if Viking is better with induction? I've always heard horror stories about Viking but then again I am going on my 4th Wolf and would probably never buy from them again!
Rustom Mehta
5 years ago
Just got my wolf induction range from Yale appliance in Framingham mass in Septembe,,, brand new and switched it on for the first time and got an error 9 with the power button on and the third burner controls blinking .. called Yale support and left a message and then wolf suport ,, they were not helpful and asked to call the technical support and repair .. they are coming out on thursday ... they told me over the phone that the wolf support has no. Error code 9 for the stove top just the oven .. right there that is a bit crazy.

Im hoping they are able to fix it ,, right now I wish I bought a gaggenau
User
4 years ago
Rustom, after these many months, how did it work out with your Wolf?
Louis Puig
2 years ago
Wolff should recall all their induction cooktops. Mine has never worked properly. It cannot heat 2 burners at once correctly. Nothing wrong with my power.
Joyce Casalicchio_DiSanto
last year
Im on my second induction cooktop. ! Each one did the same thing. the units goes off and on by itself. without be touched . when its touched by the timer all burners flash and won’t go off no matter what you do. i was given the opportunity to purchase another exact same model and its doing the same thing again. i have sent videos of it malfunctions and they want to blame cookware. But it does this with nothing on it. i regret this purchase twice now. my countertop was custom cut for it and i don’t know what to do now. this always happens around a holiday!! Its on with the lock button on. i’m very upset with this unit. i need some advice.
Eileen
10 months ago
Yikes, how did this resolve. I just purchased this model yesterday and am getting nervous!

Anyone else have problems with the Wolf Induction Range?

Sabrina Alfin Interiors

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Patricia Colwell Consulting

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Stacey P.
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Anyone else have problems with the Wolf Induction Range?

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