The back splash stopping at the cabinets looks the best in my opinion.

Wow @jasongoldberg, your kitchen looks stunning! We're really glad that you went with Unique Calacatta for both, countertops and backsplash. It is a gorgeous and elegant design that makes a kitchen look unique. Thank you for trusting COMPAC's products.

Best Regards.

Stunning!

Yes! I love when people do the back splash high and with same material as the counter tops. Lovely!

This looks awesome, looks so elegant !

Hi @Matt P,

The small specks you noticed on the surfaces are not a defect or a quality problem, they are part of the design as the real Calacatta (natural stone) has these black spots. They are purposely
included as part of our design as we are trying to mimic the natural Calacatta.

Thank you.

Hi Jason,

Love your kitchen! Just wondered if you could please give us a report of your compaq countertop. Any stains or scratches, chips or concerns? Also, would you please share your cabinet paint color?

Thank you!

Beautiful material and installation. Thanks for sharing! We would love to see photos of the final product as well.

I am also looking for a supplier in San Francisco.

Beautiful!

@Compac, I see you reply to customers when they have a positive comment of Unique Calacatta, but when there is a negative comment you do not reply. I have been trying to contact Compac as I was told thru via email. customerservice@compac. us and no one has replied. I have had Unique Calacatta installed twice for the kitchen counter tops with same outcome. They have a film/spots all over. Is anyone going to contact me? Thank you.

@apache0101 We try to reply to all the comments we see here through email since it's easier to manage and to protect personal data like email addresses or personal names. We have sent you an email to know some information and solve your problem. Thank you!

Is the unique calacatta a cool white, neutral or slightly warm white? I have Benjamin Moore Simply White cabinets and walls (which have a slight hint of warmth) and a navy island. Trying to decide if the Unique calacatta will work or if it will look to cool.

I wouldn't buy anything made by Compac. We discovered manufactured defects and Compac does noting to help. A lot of sweet talks but never back up their sale. We spent and wasted over $16,000 for just the counters. The vendor that sold us was Stoneville USA Inc. This is the worst vendor out there.

First picture show holes that are from the surface of the counter. Second is a line that was "GLUE" embedded from the packaging counter wrapper they sealed from the factory. Notified Compac, they send some rep out, agreed that was a defect and never did anything to resolve.

Do not use Compac!!

@Diana Guell could tell me your concerns as well?

We are about to buy 4-5 slabs of Compaq Calcutta Unique. Polished for our kitchen. After reading so many comments on other sites, I’m really nervous. For any of you who do have it now for a few months, is it true that it stains, scratches and has filmy marks on it. It’s looks beautiful but I have kids and was chasing Quartz because I thought it was going to not have these issues. We currently have granite and do not have any scratches or stains. Any comments are appreciated.

Hello Straversat! Our products meet the strictest quality standards and many families around the world have been enjoying them for 45 years. However, if you have any questions, please send us your phone number and email via private message so we can contact you and inform you about the possible alternatives that best suit your needs. We, at COMPAC, are certain that our products have the highest standard when it comes to design as well as technical performance for you to enjoy.

I don't think Compac has a good after sales warranty. Products that was found to be defective was not dealt with diligently. Instead Compac would give the run around like they care. In the end nothing was done and customers will be left fending for them self. We run a licensed construction company for decades. I would not recommend.

Jason, are you still happy with the countertops? Nervous from all the bad reviews. Thank you.

jason any follow up on the counters today?

Yeah, I had my heart set on these but after finding soooo many bad reviews I went with silestone Calcutta gold, not my first choice but still pretty

Hi, @Lori Kamback. We're sorry to hear you didn’t end up going with one of our designs, but we're glad to know that Unique Calacatta was your first choice. We wouldn't want to miss the opportunity to tell you about all the features of our Unique Calacatta design. In addition to being a design that you will love for its finishes, it is known for its exceptional quality. We’re sure that it will meet your expectations! If you give us your contact information, our customer service team will be in contact to solve any questions you might have about our design. Kind regards.

Hi @Jason Goldberg and @Matt P, how is your Calacatta Unique holding up? Any concerns or regrets? @straversat what did you end up doing? Oh one other question @Jason Goldberg, for the backsplash, did you do full thickness slab, or did they split it for you? We will likely be putting this on our island, countertops, and backsplash also.

@mfsanacore The slabs are 1 inch thick for the backsplash like the countertops. Overall the stone still looks great but it does scratch have some scratches in a few places. Keep keys off of it and use a cutting board (my nanny didn't do that a few times.)

@Jason Goldberg have you had any issues with the backsplash portion being in close proximity to burners or pots/pans on the rear burner?

@mfsanacore no issues.

Thanks! Went and looked at the slabs today, should work out well with the template they came up with for the countertops!

I would be very weary of buying from compac. I bought three slabs and one is a completely different texture, completely different pattern and color. Compac claims it has the same tone so it is acceptable. It is definitely a different composition than the others- it feels like plastic while the others feel cooler and smoother like real marble. They have sent two new slabs to replace it and they’re not similar now I am stuck with mismatched countertops. Their product is unreliable.

Hi @Jessica Martin. We are very sorry to hear that your experience with us has not been positive. At COMPAC we strive to provide the best product and service to our customers. In order for us to speak to you directly, please provide us with your name, contact details, the place where you purchased our product privately, as well as all the details about the incident so that we can study your case internally and offer you a personalised solution. Thank you for informing us about your incident, it helps us to strive to offer the best service to our customers. Again, our apologies. We look forward to receiving your contact details. Kind regards.

I have never bought a COMPAC product, however, I am actually looking for inspiration for my future house, and quality countertops will be a MUST for my future kitchen. I guess it's impossible as a brand to have 100% happy customers and 0 negative reviews, but what gives me peace of mind is that if I decide to buy a COMPAC product and something goes wrong, they will respond bringing solutions.

Something very important to consider.

Hi @Elvira de Miguel. Thank you very much for your comment. We are glad to read that you are thinking of working with one of our materials for your future kitchen. We hope you choose us because, as you know, our quartz, marble and obsidian materials are not only uniquely beautiful but also durable. If you have any specific questions or if you are looking for personalised attention, please don't hesitate to send us a private message; we will be happy to advise you with anything you might need. Kind regards.

Hi, just had Compaq Unique installed in my kitchen and love it! there is a flaw in it though that looks like a filled defect. do you see this pattern on any of your slabs? @Jason Goldberg @COMPAC other pics are showing how stunning it is otherwise!

Hello @beccar10. Firstly, thank you for choosing COMPAC for your kitchen. We would need to look at what happened to your countertop to offer you a proper solution to the problem. Could you send us a private message, indicating the town where you live and your contact details? That way our team can contact you at the earliest opportunity to deal with this particular problem. Best regards.

Yes, I echo the real reviews above about Compac. We made the huge mistake of choosing this product. Looks over quality. We had the countertop installed in a NYC condo where only two adults live part-time and kitchen is used occasionally. The main slab where the sink is installed started chipping from the beginning and just kept on chipping on the edges everywhere with just the slightest contact with dishes. I was stunned. We have a second home with granite from the 1990s that was heavily used by families over the years and not a single ding, chip anywhere. The amount of chipping is just not normal. I have lived in many places with various countertop materials and never had any issues like this. The installer and Compac would not stand behind the product and said chips are your own fault. So when you see them respond in these threads, in our case, I can attest, it is simply pretending online to want to help. We made this mistake. I caution you not to make the same mistake. It is a very soft, chip prone product. Go with something harder. These are some big chips. Tried to fill, but Compac keeps on chipping.

Hello, @S B. We're sorry again to hear that your experience with our products is not positive. As we have told you, at COMPAC, we would like to be able to solve all your problems with the product with you. Therefore, we invite you to leave us your contact details in private and one of our sales representatives will be in touch with you as soon as possible. Thanks in advance. Best regards.

As you know we tried several times to get you to replace this under warranty, but your company refused. So your offer here is merely a show. If you are serious about helping us, you know how to reach me! We would love you to replace this finally. If that is what you are saying here, please call me. Your rep in NYC, definitely knows how to reach me. Until then, people deserve to know the truth about this product and company.

Hello again, @S B. We're sorry again for what happened. We understand your situation and ask for your patience. Our customer service department is handling your case. They will be in touch with you shortly. Best regards

I was supposed to get a call back. Is someone going to follow up?

My wife and I had narrowed down our selection to the Compac slab, but after reading these reviews and the bad customer service, it is clear that Compac does not stand by their product. We will try our hand with Cambria or MSI instead.

I loved the look as well but after the reviews I went with silestone

@slope006 So we have had our stone for almost 5 yrs now and the stone still looks great.

I never had to deal with customer service so unfortunate to those who have had issues.

More than 3 years on and still no reply from customer service! Our countertop chips like soap. customer service is non-existent! Please, please take my advice and avoid like the plage! they do not stand by their profuct!