In a past post, I wrote recommending Bits and Pieces puzzles. I have been ordering from them for many years and have been very happy with their service and puzzle variety and quality. Unfortunately, the service part has deteriorated.

I placed an order late last October. It took 5 weeks to be delivered. Calls to them gave the excuse that they were in the process of moving their warehouse from the state of Indiana to Ohio. Ok, I ordered again December 6th. It took 3 weeks for delivery.

On March 5th I called in another order. I was told at the time that delivery would be between March 11 and 13. Each day I checked the order online and each day the delivery was moved up a day or two. I called after 10 days and was given no reason for the changes, just that they were sorry and would "expedite" shipping. Yesterday the delivery date was moved to March 27th. I called again. No excuses, just that they were sorry, and to expect my order by April 3rd. I cancelled the $130 order!

I don't know what their problem is, it shouldn't take more than a week to get a package from Ohio to Pa. I am done with them. Beware, "Bits and Pieces" apparently has problems