Houzz Logo Print
luis_pr

Trying to pick up after a full restore but get security errors

9 years ago

My old PC was backed up using Carbonite and its hard drive died. The data moved to a new desktop with Windows 10 via a Carbonite restore, which completed in the early hours of this morning.
A Carbonite support person set up the restore to "save" the restore files "on the desktop" because I was afraid the new PC's files in various folders (Outlook, etc) would be overlaid and lost by the Carbonite restore.
I started trying to move the files to where they should be. I had two users on the old PC and have two users set up on the new PC. But moving the files did not proceed as smoohtly as I hoped. There is no Windows Explorer anymore so I am sunk.
Minor question: where is Windows Explorer now? Do I have to buy it? I know zip of W10.
I found something similarly named... "File Control"... or whatever. It seems to have similar screens to WE but it gives me security error messages when I click to view sub-folders of (You don't currently have permissions to view this folder'). I am logged on with the id I used to set up everything in W10 and later on, I added another user id. So expected no issues.
I am trying to view subfolders in C: Documents And Settings. I expected to see underneath DAS at least two folders for the two user names I set up but, I get this security error: you don't have permission top access this folder. Whaaat? It says to 'click continue to get access' but that just gives another window saying 'you've been denied permission to access this folder'.
I knew W10 was pretty bad but not letting me look at my files???? I assume File Control must be for something other task than what Windows Explorer did if it is giving me such headaches.
TIA, Luis
PS - Happy New Year y'all

Comments (4)

Sponsored