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klseiverd

new tv... lousy manuals?!?

9 years ago

Back over Labor Day weekend, bought TWO new flat screens to replace the ancient "boat anchors" I had. They worked perfectly fine, but couldn't resist 2 new, LIGHT weight, TVs for less than $200 for BOTH.

Set up was a "you just..." from sales guy that wasn't! He said just unplug cable box from old and connect to new... WRONG! Couldn't get new TVs and old remotes to be friends and had to end up getting Comcast guy out to solve the problem.

When I started getting messages on screen about new, FREE upgrade/equipment... had box delivered to my door within a few days. Was told "you just..."... was abundantly clear that I didn't have the technical savvy to do myself... another Comcast guy out. Now I have that remote you can talk to?? Wanted to watch "Top Chef" on-demand like I usually do and couldn't begin to find it with the directions and zillions of channels?? Was able to FINALLY get to it by "talking" to new remote!

Now would like to find out if there's any way to make the font on guide, time, etc just a little larger? Bet I'm not gonna be able to do that without technical assistance?!? Nieces husband said I must be cable companies worst nightmare! I just want an INSTRUCTION manual that does just that... gives instructions!

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