Yes, modern appliances are complex.

thundersweet --

Are considering Miele's own "extended service
contract" rather than a dealer offering?

Given the reliance on expensive control boards combined
with Miele being your only source for replacement parts, a Miele service contract can easily pay for itself if you have one service issue. So, I'm inclined to agree with
dbabrams recommendation.

Consider that the repeated recommendation here from knowledgeable posters, such as
roccocogurl, has been to get the Miele extended service contract to also and make sure that your area has access to Miele service.

On length of the extended term, my recollection from recently researching the Miele "extended service contract" is that it runs from the end of the standard one-year limited warranty. You get six years regardless of whether you purchase the extension at the outset or wait to the end of the first year. That is how the contract read when I checked it on the website. Note that Miele's extended service agreement also covers repeated failures
and electrical problems like surges and lightening strikes.

OTOH, the third party warranties that dealers sell are often different. You really need to read and understand the fine print when you consider one of those.

Yes, it is direct from Miele, although I purchased it with my dishwasher through AJ Madison. I contacted Miele before I completed the purchase and she said that it was in fact only a total of 5 years, including the one that comes with the product. I questioned her on that as under the fine print, it says the warranty will commence after the original manufacturer warranty is up. She said either way it's only for an extra 4 years. That's not the way I read the contract and she was confused by question. I'd be interested in hearing other responses from this that have indeed purchased it.

8. Term:
This Service Agreement shall commence immediately upon expiration of the shortest portion of the manufacturer's original written warranty. If for example, the manufacturer provides a split warranty coverage program wherein the term durations are unequal for parts and labor (e.g., three months of labor and twelve months of parts coverage), and You have purchased a 12 month (365 days) extended service agreement, this plan shall commence on day 91 when the shortest portion of the manufacturer's warranty ends and will provide labor coverage through day 455. Both parts and labor coverage under this Service Agreement shall expire at the end of day 455. The product manufacturer has primary responsibility for replacement or repair of the Product during the manufacturer's warranty period. It shall remain in effect, subject to the Limit of Liability defined above, for the term specified in the sales documentation provided to You at time of purchase. All Products and/or parts replaced under this Service Agreement are the property of US in their entirety.

All warrantys are shortened by one year because the extended includes the original year. Unfair but that's how it works.

Miele extended warrantys begin one year after the date of purchase. There is no need to purchase a Miele warranty when the product is purchased. They are taking your money and doing nothing for a year.

If you are purchasing a waranty through AJ Madison it is unlikely that you are purchasing Miele factory service. That warranty is purchased directly from Miele and, should something go wrong, you call them and they send one of their technicians in their little red Miele van. Those techs have the electronics needed to diagnose issues with Miele products.

Otherwise, you are getting someone from a third party servicer who does not have diagnostic tools and may not be able to solve the problem -- unless Miele has specially trained and equipped them but I've not heard of that and that's where complaints usually arise.

That is extremely important to clarify in advance. I explained it on another thread but it is complex.

Yes, it is Mielecare insurance directly sold through AJ. I called AJ Madison with a question and they put me directly though to Miele. I also called Miele to confirm it is the correct warranty and serviced by Miele.

You are automatically covered for one year from date of purchase. When you get your DW installed it's important to immediately register on the Miele site. They index by phone number so be sure yours is correct.

Once the appliance is registered there is no need to buy a waranty immediately. That can be done up to 364 days later.

The link below is where the Miele warantys can be purchased directly from Miele. I would not purchase through AJ Madison.

If you do it on black friday (coming up in a few weeks) and call them and ask for a 10% discount code they will probably give it to you. They gave me one.

This is the only place I would recommend purchasing a waranty from Miele -- no matter what anyone says.

If you purchase any other way you can get a third party. It is confusing because some areas of the country do not have the direct factory service and Miele confirms it. I was caught in this once once.

Miele Waranty Purchase Page

Good luck with your dishwasher.

>>>" All warrantys are shortened by one year because the extended includes the original year. Unfair but that's how it works."<<<

Rats.

I do not have an extended warranty on any of the Miele products I have. If it was 10 years or 15 then maybe it would get used.

I have the Lumen also. Our old Novotronic died at the 12 year mark (hardly the 20 years that everyone was talking about back then.) Given that, and that the DW is by far the least expensive of all the new appliances we bought for our current remodel, we are not getting the extended warranty on the DW. I'm going to get it on the ovens and the fridge/freezer. Skipping rangetop too as it's just not that complex an appliance. Knock on wood.

The bigger question is why an high-end appliance company like Miele only offers a one year warranty? Makes me feel like if a company believes in their product, it would be more than 1 year. We spent $5,500 on a Miele steam oven... jeez, you would think they could at least cover up to 3 years.

Many of the excellent responses above are from six years ago. I am wondering what you think about purchasing (directly from Miele) an extended warranty on a new Miele dishwasher purchased NOW (early 2023). I ask this because a friend who never purchases extended warranties said that she might consider it for appliances purchased now because she thinks supply chain issues and chip/parts issues may result in appliances more prone to fail or need repair than in the pre-Covid days.

Thanks in advance for sharing your thoughts.

P.S. I am purchasing a Miele G5266 dishwasher.

I never used warranty. Never had issues. I have loved owning this dishwasher. I would buy another in a heartbeat. One thing I almost didn‘t get (if yours offers this) are the led lights inside. GET THEM! love that feature.

We're getting off topic, I know, why do you like the LED lights? I don't have them and my brother and his wife do. I see no reason to have them. We pull the loading baskets out and the kitchen lights are very bright. LEDs, as well?