You need to hire a lawyer to help you find out what recourse, if any, you have. I'm so sorry- very shoddy work.

Pay an attorney only as a last resort. Be concise and persistent with the builder in getting your home to a level of quality that meets your expectations or at least industry standards.

So sorry you have to deal with shoddy work and poor customer service. It does look like you have done a good job documenting the issues and giving the builder a chance to make it right, which they have not done.

Perhaps a local TV station or other media outlet has a consumer affairs reporter that might call attention to your situation. Another option might be to share these concerns with the local/state entity that licenses the builder. If neither of these are helpful you may need a lawyer.

The evasive responses from the builder can be used against them by a lawyer. They seem to suggest that legitimate deficiencies do not need to be addressed for one year which is a clear contradiction of the intent of a warranty.

The door that won't close is obviously due to movement in the wall (see crack in wall) which is clearly due to settlement of the structure possibly even in the foundation. The builder is very unwise to suggest in writing that such serious deficiencies not be addressed now.

Do they have a facebook page? You could post some of your photos there....

Looks like they have a page on Houzz: http://www.houzz.com/pro/picernehomes/picerne-homes

you need to see a lawyer and also contact the city licensing board

Thanks for all the advice.

We are already consulting with a lawyer. And we may have to go yo court.

But we are so tired of the entire matter. It is our first new home and we were expecting to be so happy. And now it has become this long and frustrating struggle with the builder.

And all we want is to get the issues fixed, so we can focus on enjoying our new home.

We have reached out to a local TV station.

We will investigate whether city/state license board can help us.

We will also investigate whether we can use any of the big social media (FaceBook, Twitter etc.).

Thanks again for all the advice.

And now I just submitted a review here at their page at this site as well.

Those are terrible and I would be very concerned.

Did you hire an architect to design this home? Was he/she on the job site during construction?

As part of your (excellent) documentation - I would add the "DATE" to your highlighted updates. The issues you are calling out are not minor / cosmetic things that could / should wait until the 1 year walkthrough. I have been told that's more for things like nail pops, other cosmetic / adjustment type things.

This is VERY poor craftsmanship.

They better listen up - because this will not go well for them in court. And - they appear to be patting you on the head and telling you that you are too picky. You don't have to be an expert to understand that doors not closing are structural issues, or that screens not fitting sort of negate the reason to have a screen, or that water coming under a basement door isn't a big deal.

Good luck to you. And keep up the professionalism / honesty / truth - you are doing good job of showing / documenting and protecting yourself against any claims of slander.

I just submitted a review here at their page at this site as well.

Not posted. cantimaginey.

We did not have an architect involved. The builder had one.

Our approach is to let the pictures talk for us as much as possible.

And again thanks for all the advice.

Had you hired your own architect you may have avoided theses problems. One of the services that architects offer is Site Observation. This is when your architect visits the site and reviews the work. Frequently just the presence of an architect on the job site can influence the workmanship of the workers. Furthermore, once problems are discovered "your" architect can stand in your corner as an expert and try to negotiate a solution without having to go to court. While this advise may be a little late for your situation, perhaps it will help others that will read this post. Best of luck.

Quick update: they have fixed some of the issues - and they have also refused to fix some of the issues. I have updated the web page with current status if somebody are interested.

Had you hired your own architect you may have avoided theses problems. One of the services that architects offer is Site Observation.

That is not typically done in builder communities unless it's a custom build.