Best practice advice when hiring residential contractors?
Oxonian .
7 years ago
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What do I do when contractor doesn't show up?
Comments (9)We signed a simple contract (no fancy company form) with a plumber. They did not show up, nor called until I called them. They said they will show up some other day, not sure when. A long story short - they rescheduled, but seemed uncooperative after I wanted a county inspector to inspect their work (after they would be done in the future) and after I asked them to pull a work permit. They seem not to be licensed with Residential Builder's Commission. Now they told me I must wait nearly 2 months to get my money back as they say they already bought the materials for the advance payment that I paid them. I said it's ok to refund part money and part materials for the job, but they still unhappy and they now told me the plumber went to a hospital for 1 month. I think they are liars and they just trying to keep my oney, but they don't realize how big of the trouble they got themselves into since I'm gonna file a complaint of unlicensed contractor to the State Investigations and Enforcement commission etc. I guess I hit the scammers yet again... but I know what to do: report them, they get fined, cease and desist and prison time, then sue them in Small Claims Court and go to the end until their property gets sold and I get compensated. The money they got from me is over $1000 (for buying materials). I also will write and post my story in the forums and on a blog, so their plumbing company gets really damaged and hopefully they will not get much business anymore. Once I go after someone, it's for life. Any additional suggestions or experiences?...See MoreHiring a non-local builder as general contractor?
Comments (7)I think it really depends on your town and their building requirements/restrictions, the degree of difficulty involved in the process of getting appropriate approvals, and your specific lot/property and any encumbrances it may have. If you live in one of those places like Texas or parts of Tennessee, where getting a building permit takes about five minutes and involves little more than standing in line at City Hall with some plans and getting a stamp, then by all means, go this route. But if you live somewhere where the process is long and involved, and requires variances, board of adjustment review and critique, historical commission approvals, board of health approvals, possible state environmental approvals, or extensive site-work, you definitely want to go local. Two years ago, we were going this same route with a non-local company (factory-built modular shell, site-finished house), and got really far along in the process before we realized the truth of what henry said above. Although the company built great houses, and even used local subs for sitework, overall it was a huge cluster, because they had no idea about how extensive the approval process is in our town. It can take 6 months to a year or more to get a building permit in my town. This company was totally clueless. Bottom line here is, the houses in my town that get built and get the fastest approvals are the ones that are presented to and defended before all the required Boards by the local architects, local engineers, and local GCs. We thought we were saving money by looking outside of our "zip-coded" zipcode, but in the end, we actually wasted a ton of money trying (and failing) to go the non-local route. Before you even ask the company how they handle it, you should find out or know more about how your town handles the building permitting process. Your answer will be there....See MoreHiring a pro-advice on what to put in contract/what to ask
Comments (10)1) Would it be better to hire someone that has a large crew, rather than a single-person? (Pros/Cons of small vs.large) It depends on the size of the project and the expected time of completion. I'm a perfectionist so I would rather paint alone if time allows. On large projects with a deadline, of course I include one or more to work with me. 2) If I do hire someone with a crew, how do I know the specific persons who work on my project are going to be good painters? Ask for references where that crew has worked, and then call each one. Ask them about the crew's courtesy, respect and job performance. Ask them if the crew cleaned up at the end of each work day. 3) When repainting over old paint, what prep work should I ask for? Your walls have not been painted in 17 years. I would include washing areas where hands, food, chemicals and pets have come in contact with surfaces. I would follow that with a light sanding to remove any dust nibs or other "boogers", then primer to seal and prepare the surfaces for a good, clean adhesion. Why skip primer on a project this size? It would make no sense. 4) What should I ask for in terms of coats put on? Primer + 2 coats? Primer and two coats. Require that from each painter so they are quoting on an equal basis. 5) Should I specify spraying or rolling, or just let the painter decide? Which is best (house is not new construction, but is empty of furniture)? Spraying in a house that has hardwood floors, windows, carpeting etc., will require a very careful spray painter who will have to mask and or seal off rooms not being painted. Otherwise, you'll be cleaning over spray for years to come. 6) Would it be normal for the homeowner to specify products, such as what brand of paint? I don't have any objection to that, as long as it's of the highest quality and if I'm picking it up, it must be local. 7) Does the homeowner or the painter usually purchase the paint? Is one or the other better-why? The paint is the least expensive part of the job. What you will save by buying it yourself will buy dinner for you and your spouse at Olive Garden...with no wine. 8) If I want a well-done lasting paint job, are there certain things that perhaps not all painters might do, but that would be a good idea to ask them to do (or to ask them in an interview if they do), either in terms of how they prep, application, products, etc? Lack of preparation is the most obvious failure. Why? There are many lazy painters out there. Don't let them be your accountant by helping you save money by avoiding superior preparation. Tell them you expect their professional best effort. 9) What things might I do as a homeowner, to prep for painting to save costs? (I'm planning to remove all light fixtures and electric outlet covers, for instance)--any other timesaver/costsaver things I may do to save the cost of prep time? Those are good things to do. Wash the walls where body oils(hand prints), cooking spatters, pet dander and other assorted dirt may have gathered. Bathrooms must be inspected for hairspray on walls. Paint and hairspray are a failing team. Also, check for mold and or mildew on walls in kitchen or bath. Remove it. 10) Is there anything that would constitute a "bad" painting practice, that would be a "red flag" to watch for in interviewing? Yup. Using low end products. A painter who doesn't listen to you or appreciate your likes and dislikes. A painter who is uninsured, lacks worker's compensation coverage and is not registered to work in your community. I wish I lived close. I would spec the job and supervise it for you.:) Michael...See MoreAdvice on dealing with a sloppy/careless contractor
Comments (28)trosha, that work is hideous. I can't think of a single reason why they can be expected to be able to fix it if this is the extent of their skills. Perhaps their other customers have negotiated terms to keep honest reviews and pictures off the internet as you are thinking of doing and that is why they have no negative reviews. I'm pretty sure this guy could care less about a negative review anyway. Can I ask what made you pick him over the other two you interviewed? javiwa, what is a "workmanship warranty" worth if it is made by people who do crappy work? Would you really call them back in the future for a warranty issue?...See MoreOxonian .
7 years agocat_ky
7 years agolast modified: 7 years agosambah006
7 years agosambah006
7 years agoklem1
7 years ago
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