stone vanity tops: Home Depot v. stone yard
amanda99999
7 years ago
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Stone Effects Vanity Top - Sahara color
Comments (1)I have also seen this product advertised in some of the recent decorating magazines, and I am interested in possibly using it to replace our outdated tile bathroom countertops. Has anyone used it or learned anything about it?...See MoreHome Depot Pricing on Granite & Install
Comments (19)Yesterday a contractor that HD recommended from a list called "Red Beacon" finished our upstairs guest bathroom. They recommend Red Beacon when the job is too small for one of their in house subs. It looks terrible. What a mess. Then he charged me way more than his bid. I didn't like the guy, just a weird dude, so I just paid him and told him how disappointed I was with the way he did it as in the grout lines were to be zero grout line and they are all different sizes up to a quarter of an inch when we agreed on an eighth of an inch. Not to mention he didn't put the tiles all running in the same direction of flow meaning the tiles have a directional pattern on them in the form of veins running through the marble. The tiles vary greatly in shading and he put darker ones all in a row and lighter ones randomly when it would have looked better to disperse them throughout. He didn't even install a threshold and had told me he would cut the tile in small rectangular pieces to meet the door jam but he ran the tile all the way to the entry and just cut off the edges and butted it against a thin metal strip and filled it in with grout. The tile cut isn't cut evenly so it's all running down hill as far as the butt joint against a metal strip. It isn't a metal threshold strip it's just a thin metal strip. I reminded him that he said he was going to do a threshold and he said oh yeah I did say that I don't know why I didn't and just shrugged. I told him I didn't think it looked good and would he like that in his house? He said no. I said what do you think we should do about it and he said that well if you ever have any other work in the future I could fix it then. What? I wanted to say there will never be another time. I paid him the full amount because we were alone in the house and I just don't need to be feeling like someone would do something to me or even say something to me that was really awful and with no witnesses here, he really could do/say whatever he wanted. It was so awkward. His skill level was just not up to doing this very small bathroom. I am not sure where to go from here. I don't want him coming back here. I can't even make myself go up there and look at it closely. It took him 3 long days to do 36 square feet of tile plus the side of a 5 foot bathtub and there was no tear out except for taking up that amount of carpet. I think I could manage getting over what I paid him but it's the materials that I am agonizing over. It was all Carrera marble tile and side splash on the face of the tub and a new Kohler toilet. I am starting to hate HDepot and Lowe's. Something always goes wrong when I have dealt with them and I don't know why they recommend people that don't have skill levels to meet even basic requirements. I honestly feel I could have done as good of a job. He also used three more boxes of tile than he estimated which would have been nearly half again as much as the space. I realize that setting tile on the diagonal takes more but not that much. So he bought more tile and I had to pay for that too. I cleaned up the driveway myself and there was so much wasted tile out there including some he was cutting in circles to place over the open trap for the toilet that smells so bad while working which I totally get but I had mentioned just setting a full tile on top of it as we have done in the past with the master remodel not cutting a custom tile piece just for the amount of time the drain was going to be open. Each tile costs several dollars and I saw at least three of them discarded when I was cleaning up I guess he was practicing on, not counting the ones that were upstairs. What is going on Home Depot?...See MoreStonemark Granite kitchen Countertop from Home Depot
Comments (23)I have purchased Stonemark countertops from Home Depot and love the look, color, and feel of my countertops but my experience with our area installer has been very distressing. One section of the countertop has a 1/2 inch by 1 inch chip and another section has a scratch in the middle of the island under a direct light. The imperfections either were there when the granite was pulled from the truck or were incurred during installation. When I went to sign off on the installation I noted that I was unhappy with the chip and the installer said that they would not replace the piece. They only offered to refabricate. I had him refill the chip twice with different colors and it still looks awful. I can deal with the scratch being filled as it seems minor compared to the chip. It has been 9 business days and no one at Innovative Stone will return my phone calls. I have purchased $25K of cabinets, flooring, and countertops ($6K of Stonemark) for my kitchen remodeling project from Home Depot and it all has been a fairly good experience up until this install. Innovative Stone is not even responding to calls made from my Home Depot expeditor. I am in Ohio so it might just be my local installer but beware. I realize that a chip is not covered by warranty but how can they install a countertop with such a large chip and consider it a good business practice? Does anyone know how the refabrication process works? I am assuming that they will grind the stone where the chip is and feather it back into the edge of the piece. The chip is on the front of the countertop where it meets another piece of granite. I am concerned that if I agree to have them refabricate this piece it will look odd and then two pieces of the countertop are affected....See MoreHome Depot for remodeling kitchen, good choice?
Comments (30)AZ-now I get where you're coming from. My nephew did lumber stacking (or something) for HD for a short time and it near drove him nuts. My son works at Barnes and Noble and has similar issues. We are buying frameless cabs from HD because we like the workmanship and versatility, but we aren't using their labor. We can do most of the work ourselves except for expert stuff like new wiring, maybe some plumbing, and, of course, the counters, whatever they turn out to be. Undecided on that front. That work will all be from local shops. When we were first there and the KD started with all the "specials" that ran out "soon," my husband was confused by the segue until I told him the guy was telling us about their "blue light specials." Oops, missed out on that month's deals, but guess what?! there were more deals the next month. Careful planning trumps transient specials, which is where this thread began....See Moreamanda99999
7 years agoamanda99999
7 years agoamanda99999
7 years ago
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