Current Hijackthis log Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 7:49:45 PM, on 1/20/2013 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\Program Files\IObit\Advanced SystemCare 6\ASCService.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir Desktop\sched.exe C:\WINDOWS\system32\netdde.exe C:\Program Files\SUPERAntiSpyware\SASCORE.EXE C:\Program Files\Avira\AntiVir Desktop\avguard.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS C:\WINDOWS\system32\svchost.exe C:\Program Files\Avira\AntiVir Desktop\avshadow.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\WLTRAY.exe C:\Program Files\Lexmark 8300 Series\lxcjmon.exe C:\Program Files\Lexmark 8300 Series\ezprint.exe C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe C:\Program Files\MagicMus\MulMouse.exe C:\Program Files\Windows Defender\MSASCui.exe C:\WINDOWS\system32\lxcjcoms.exe C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe C:\Program Files\MagicMus\MagicWl.exe C:\PROGRA~1\UCS\VIRTUA~1\CitiUCS.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe c:\Program Files\Microsoft IntelliPoint\dpupdchk.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\WINDOWS\system32\OBroker.exe C:\Program Files\IObit\Advanced SystemCare 6\ASCTray.exe C:\Program Files\Eraser\Eraser.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Palm\Hotsync.exe C:\Program Files\OpenOffice.org 3\program\soffice.exe C:\Program Files\OpenOffice.org 3\program\soffice.bin C:\Program Files\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=GTW&Loc=ENG_US&Sys=PTB&M=MX6216 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.centurylink.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: Yahoo! Toolbar Helper - (02478D38-C3F9-4EFB-9B51-7695ECA05670) - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - (3CA2F312-6F6E-4B53-A66E-4E65E497C8C0) - (no file) O2 - BHO: Citi UCS Helper - (7AED0DC9-374E-440D-B966-BE292971225B) - C:\Program Files\UCS\Virtual Account Numbers\CitiUCSHelper.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - (AE7CD045-E861-484f-8273-0445EE161910) - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll O2 - BHO: (no name) - (D4027C7F-154A-4066-A1AD-4243D8127440) - (no file) O2 - BHO: JQSIEStartDetectorImpl - (E7E6F031-17CE-4C07-BC86-EABFE594F69C) - (no file) O3 - Toolbar: Adobe PDF - (47833539-D0C5-4125-9FA8-0819E2EAAC93) - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Virtual Account Numbers - (A1BDF46B-9DE6-4090-8791-84F26E00934C) - C:\Program Files\UCS\Virtual Account Numbers\CitiUCSToolbar.dll O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe O4 - HKLM\..\Run: [lxcjmon.exe] "C:\Program Files\Lexmark 8300 Series\lxcjmon.exe" O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 8300 Series\ezprint.exe" O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe O4 - HKLM\..\Run: [VersatoMs] C:\Program Files\MagicMus\MulMouse.exe O4 - HKLM\..\Run: [LXCJCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCJtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" O4 - HKLM\..\Run: [UCS Virtual Account Numbers] C:\PROGRA~1\UCS\VIRTUA~1\CitiUCS.exe /lang=en_RG /dontopenmycards O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe O4 - HKCU\..\Run: [Power2GoExpress] NA O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [Advanced SystemCare 6] "C:\Program Files\IObit\Advanced SystemCare 6\ASCTray.exe" /AutoStart O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user') O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Real.com - (CD67F990-D8E9-11d2-98FE-00C0F0318AFE) - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - (e2e2dd38-d088-4134-82b7-f2ba38496583) - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - (e2e2dd38-d088-4134-82b7-f2ba38496583) - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: (6414512B-B978-451D-A0D8-FCFDF33E833C) (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1341410157171 O16 - DPF: (6E32070A-766D-4EE6-879C-DC1FA91D2FC3) (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1341410133812 O16 - DPF: (7530BFB8-7293-4D34-9923-61A11451AFC5) (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab O16 - DPF: (CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA) - O16 - DPF: (CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA) - O16 - DPF: (CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA) - O16 - DPF: (CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA) - O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\570\G2AWinLogon.dll O22 - SharedTaskScheduler: Browseui preloader - (438755C2-A8BA-11D1-B96B-00A0C90312E1) - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - (8C7461EF-2B13-11d2-BE35-3078302C2030) - C:\WINDOWS\system32\browseui.dll O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Advanced SystemCare Service 6 (AdvancedSystemCareService6) - IObit - C:\Program Files\IObit\Advanced SystemCare 6\ASCService.exe O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\sched.exe O23 - Service: Avira Realtime Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\avguard.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\570\g2aservice.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: lxcj_device - - C:\WINDOWS\system32\lxcjcoms.exe O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE -- End of file - 11677 bytes

telling us your version of windows would be helpful try this method and see if it works. How to uninstall Windows Live Messenger

link back to the other thread Windows Live Messenger Please keep things to one post it is very frustrating to try to keep up with what is being done and responded to when we have to try to find all the various threads.

Calpat: My experience has been terrible when I tried to remove Messenger in the past. With all the alarms that went off you would think I was stealing gold from Fort Knox not getting rid of an intrusive program that I didn't want. I have had great success with End It All to turn off unwanted running background processes while I play games...well Morrowind, a game. After IE7, about all it turned off was the Toshiba pinger. All the processes are now "protected". The security alert background processes. Everything is running now. Its such a pain. I used to be able to "end process" for messenger and a lot of Window stuff...no more. I uninstalled "End it All" because it no longer ended or "killed" anything but the pinger. I think I'm going to have the same problem as you. I don't think you made a mistake. That might be what happens now. I'm scared of it. I tried to remove a fax background process,a long time ago, through MSCONFIG and my computer sounded like a fire drill at an elementary school. mikie ... I'm going to try to look into this anyway. I just hate having to carry messenger because I don't use it, and I won't use it. I don't think it can be removed anymore than I can "end process" for it during a game session like I used to. But you know that I am usually wrong...so I will give a look see... marf