Will you accept this qualify of Cabinet?
Elisa Lee
7 years ago
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Taylor's Cabinets & Interiors
7 years agodebbie12153
7 years agoRelated Discussions
KM cabinets arrived - which flaws to reject/accept? [pics]
Comments (20)Thanks for the tip kren, it was definitely helpful. Unfortunately it turned out that switching the doors as I had planned did not work out. I had assumed that the doors were exactly the same size because the cabinets were 18" and 36". For reasons that don't make any sense to me, it appears that they make them about 1/4'' different! Stupidly enough I didn't actually discover this until I had removed, switched and re-attached the doors (groan). I had 15 minutes to take them all off again and switch them back before the cabinet guy arrived :) On the plus side, I am now a wiz at attaching cabinet doors ... So anyway, my cab guy seemed pretty responsive when he came around. I pointed out the flaws and he made a note of all of them and didn't argue about any of them. He said he would get in touch with KM and get back to me. Today he left a message on my machine saying that he spoke to KM and that they are sending new doors for us, and he said "they want me to do the clamping and fixing of the backs of the cabinets, which we will take care of for you". In a way it's kind of the opposite of what I thought would happen. I had imagined that maybe he would fix the door scratch with the touch-up kit ... and maybe even the uneven stain. And I thought that KM would replace the cabinets with the problems at the backs. So I'm happily surprised that they're replacing the doors. I'm happy for my cab dealer (who also used to be a contractor) to fix the trash cabinet with the split piece of wood, which I imagine could be easily glued and clamped together. Maybe I'm just out of my element here, but I don't really understand how he could satisfactorily fix the cabs that are missing a little piece of plywood side, without replacing the plywood side. And I don't know how he could fix the one with the out-of-flush back piece ... it seems pretty solidly glued out of place. I will call him back tomorrow to get more of an explanation. What do you all think?...See MoreBeaded inset cabinet doors sticking - is this acceptable?
Comments (11)I agree with your KD. What have you got to lose if she's wrong? I'm sure you have a warranty on them, and if after you move in for a week or so, they still stick, worry about it THEN. As you said, it's not all of the cabinets, just a few. If you have them come in now to adjust, that's just one more thing that you have to deal with. AND what if after they've acclimated to the regular climate of the home, you have to call the cabinet company to come out again, and UN adjust them? I say don't worry about it right now. Give it a week after you have moved into the home, and re-evaluate then. While I was typing this - I was relating this to the story of our new flooring. Cork. We're going to have to have the entire floor ripped out, including all of the baseboards and all of the lower trim work on our brand new cabinets! Why? Because the installers did NOT do what they were supposed to do before installation, so now we have warping and buckling of the planks. They were supposed to come to the house, open all the boxes of planks, spread all the planks out - and let them acclimate for 72 hours. They didn't. We didn't know any better... so now we're stuck dealing with this whole stupid situation, and having our brand new kitchen ripped to shreads. :( Sorry.. didn't mean to hijack the thread, and once I started typing.. I got on a rant. hehe So, the moral of the story is... let ALL wood products acclimate! :)...See MoreCabinet cracks on screw holes: acceptable?
Comments (14)Hi everyone! Thanks for weighing in. In trying to post this in the "right" place I unfortunately got two threads going—so if you're interested in seeing more of the awful trim carpentry, I can point you to my post in the other one here: [Other thread[(https://www.houzz.com/discussions/cabinet-cracks-on-screw-holes-acceptable-dsvw-vd~3669213) (see my post from the morning of Monday February 8 for all the image links). I'm glad to hear that you all agree, because I wasn't sure how much of this is me obsessing over details versus having a reasonable complaint. I really, really hope that they are capable of doing a better job when they come back out....See MoreShould I accept those defects on the new kitchen cabinets?
Comments (51)Normally it isn’t needed to add additional piece behind the face frame(I marked as number 2). But he did and put pocked holes and screws on the number 2 piece, so the face frame (number 1) is weak. That picture is too close-up. I don't know what is what. I will say that pocket holes and screws in the case behind the face frame indicates how/ where the FF is attached to the carcass. I would like to see pictures of the assembled, unpainted boxes before they made the first road trip. What is clear is that these boxes have been bounced around in a trailer on more than one occasion and we don't know anything about the different climate conditions along the way nor how long they may have been subjected to cold, extreme cold, low humidity, heat, high humidity. We don't know how they were moved but they do show signs of being mishandled, even manhandled as in those popped glue joints. Perhaps exacerbated by poor climate control conditions. One possibility not yet mentioned is that the cabinet builder may have used some hybrid FF system. Like a full outside perimeter frame only and attached separate rails and stiles to the case for the interior divisions. But the photos are all too close up and out of context to determine if that is a possibility with these particular cabs. IMO, when the customer picked the cabinets up to haul to the painter, customer accepted the cabinets--having ample opportunity to inspect them as they were being loaded & unloaded. I can't see how the cabinet maker is responsible for the cabinets some however many weeks, miles, uncertain climate control conditions and handlings after they left his shop....See MoreElisa Lee
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7 years agoElisa Lee
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