We bought the kitchen sink and faucet set. Now a year after installing we have a leaky hose near the pull-down sprayer. I removed the hose and took it to Lowe's (where we bought it last year) and Home Depot. Neither could find a replacement hose. I call around a few local plumbing supply stores and they recommended contacting Ruvati company in Texas to get the part number. I had to open a warranty ticket to find out they have no replacement hoses and they do not have any information on parts. Sink, faucets and accessories look good, but with the time I've sunk into trying to find a simple part, I wouldn't recommend anything of theirs. Stay with a company that sells replacement parts for what they sell.

For anyone finding this thread for research purposes, Amazon has thousands of reviews by 2019 on Delta faucets that incorporate the ShieldSpray technology, and for the most part, complaints center around the other workmanship of the faucet failing in as few as six months from installation despite faucet cost of several hundred dollars. One review I saw complained about splashing from the ShieldSpray. Most other reviews are neutral about the splash factor meaning ShieldSpray may not be as tremendous an innovation as Delta claims. I've generally not seen incredibly positive reviews about Delta as a whole. Moen tends to bring in more positives, but it varies based on the style. We did go with Delta brass faucets for our bathrooms and have been totally happy with them for 2 years, but they were solid brass and cost considerably more than the average Delta bathroom faucet, though not as much as some of the ShieldSpray kitchen faucets. For my kitchen renovation, I had considered ShieldSpray technology but am turned off by the complaints of quality of the faucets in general that incorporate this. Instead, I am going to look at California Faucets or Waterstone in addition to several other brands I've seen on display. Newport Brass is another one. I like the smooth pull action of these brands for the retractable sprayer head, and most of these upper-tier faucet manufacturers stand by their products with a long warranty.

I can also speak to how much I love Jenn-Air. I got a full kitchen suite with them delivered last month. Gas cooktop, convection wall oven, obsidian fridge, dishwasher, microwave/convection combination oven. There have been a few hiccups, bulb burnt out on microwave, ended up scratching one of the door shelves in the fridge, one of the fridge shelves was kind of screwy and mis aligned, and the outright impossible nature of trying to connect their wi-fi appliances to the app. (The Miele washer/dryer also has their own app connectivity issues BTW). That said, their customer service has more than made up for it. When I called about the shelf being screwy, they immediately ordered a replacement, then graciously sent along an extra water filter, and stainless steel wipes. I screwed up that door shelf and they still sent a replacement at no cost. That bulb being burnt out? They sent two replacements and had a technician scheduled to come out within 3 days. The wi-fi not working? They sent me a very generous gift card to say thanks and sorry for the hassle and the app developers are working on it. I really *like* the appliances I chose, but the customer service? Out of this world! Does not make me regret my decision one bit and I also really wanted a Miele kitchen suite.

I second jewelisfabulous's comment. A popup isn't useless, but it isn't very good either. Mine is only partially useful for the back burners and it certainly disturbs the flames. I only use it for smoky high heat for a sear in a cast iron pan and I attempt to move the pan center to the diverted flame pattern. It is similarly useful when I have forgotten to adjust heat and have burned something. The popup will catch most of whatever has set the fire alarm off which proves that it is doing some good!!