Dee_can When you get a Virus in your computer that will not clean or fix. It is usually because it is in your System Restore folder. And the Virus scanner cannot remove it from that folder.The first step to clearing a virus is to ,, Turn off your System Restore folder. It will ask you if you are sure you want to do that. Click yes. Run your Virus scanner. It will remove the virus or Trojan. When done shut computer down. Reboot computer. Then make certain to turn System Restore back on . Run your Virus scanner again. You will see that the problem is gone. I am certain the others who answered your posting may have forgotten to clue you into this step. Since that is the first thing that is always suggested in this Forum. Good Luck Dian

If your anti virus is up to date and running perhaps you do not have a virus but perhaps a Trojan. Windows Live Onecare is a for fee program so presumably fully automatic. What safety programs are you running bsides the anti virus? You might try a couple of online free scans to see what they find. Here are 2, there are many others equally as good. BitDefender eTrust Both require IE not Firefox to run

Just because Norton couldn't stop a virus on your old computer doesn't necessarily mean that AVG will serve you better on your new machine. An anti-virus program is only as good as its virus definition files and the schedule on which it is updated and on which it scans your machine. I use McAfee, and as soon as McAfee releases an update, my machine downloads and installs it automatically. My machine undergoes a full scan daily; and all documents, e-mail, and e-mail attachments are scanned as soon as they are accessed. And, a search on the AVG site for MonoRonaDona resulted in no matches found.

nightowl, are you using Firefox? I had a similar problem last year ... I would click on a heading in GW and it would open to a random site on another page, constant pop-ups, etc. I notified GW and although they did ask me to specify details, I don't believe anything was done on their end and the issues remained. I paid a service provided my my ISP that supposedly cleared my computer of malware, but still had the problem, and only when accessing GW. I ended up deleting Firefox and the problem went with it. I've been using Chrome since without issues. I also installed Malwarebytes and run it periodically.