That's great--didn't know Lowe's and HD would carry it. (Why don't they say so on their website?) That sure would make things easier for us. I was going to get up the courage to go visit that tile place again next week. But with any luck I won't have to darken their doorway again.

My mother, who had beautiful taste in clothes (her only extravagance) was once treated that way at a snooty dress shop. She walked out and never returned (and yes, wrote a letter to the owner telling her why) I hope you're able to find what you're looking for elsewhere.

I would call Interceramics and let them know how you were treated by "snooty store" and ask them if there's anyplace else nearby you can get the tile? Then I'd go and rewatch Pretty Woman; the scene where she walks into the snooty store and tells them, "Big Mistake!" LOL

I got the snooty treatment at a local tile/plumbing store when I was doing my master bath. Due to their attitude I purchased elsewhere. When doing research for 3 more baths I returned to snooty tile store (they do have nice stuff) ... I showed them photos of the master bath project and how they had lost $30K in business that was given to their 2 major competitors. They took me seriously this time around, gave me very good pricing and got some of my business, but I don't know why many tile stores seem to have this attitude problem.

I had this attitude too from a hot tub store! Jacuzzi was soo accomodating. So when shopping I thought they were all like that. Asked one place about a ' wet test' (which Jacuzzi offered to buy us bathing suits as we were far from home, and offered to switch the hot water to any tub we wanted).

The other place said no to the wet test. And the 1 hot tub that had water in it would have been like (to quote the salesman) "test driving an escalade when buying a fiesta"

Needless to say, we bought from Jacuzzi. Which isn't cheap, but we got a great deal (bought a red tag special display model...they actually sold it on us and ordered us a new one...in our prefered colour).

When that other company called to follow up, my dh told him we bought the Jacuzzi. Which they weren't expecting. As you know...we were only buying the Fiesta. Lol.

Lots of stores will welcome you with open arms and be glad for your business. Hopefully you never have to go there again!

I had a similar snotty tile store experience. I avoided this one tile shop for a few years because of it. It lost big business from us with my husband being a GC. Too bad! Their loss. I notice I am treated quite different when I have no makeup on and dressed in my painted up clothes verses my normal attire. Which is not much better, haha!

Not tile, after almost 10 years of purchasing appliance for rentals and spending probably $100k. All simple transactions and paid prior to shipping. They management had finally ran out the last of the good employees. I had to wait almost an hour while they showed a lookieloo all the high end appliancesand gave her catalogs for each. Once the salesman found out I was a commercial customer he called his boss to ask if he had to help me since there was really not commission in it for him. He then suggested I drive an hour south to a different store that had a commercial sales person.

I will never step foot in that store again... And now we buy better appliances and more often. Their loss

Fori and others: Things are looking up. I first emailed InterCeramics to ask for samples, then called our local Lowe's who got them on the phone. They are sending samples of the 3 colors I was interested in. AND they will let Lowe's order the tile for me if I like any of them. So now I don't have to go back to snooty place.

Nice! Sounds like both companies are being helpful, which is kinda refreshing! :)