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Win 8.1 and 10 compatibility mode?

8 years ago

Yesterday my Asus Zenbook upgraded from Win 8.1 to 10. This laptop is basically new. It is an I7 with 12 gigs of ram and a 4k touchscreen. The only software I've installed that works is Firefox. Nothing else has been installed.

Today I installed and then uninstalled Wordperfect X7 Legal Suite. I uninstalled it because the fonts and icons it uses in it's toolbar are so small you can't read them or make out what they are. I tried changing the screen resolution but it has no effect on the Wordperfect toolbars, icons, etc. and it also has no effect on the Win10 system fonts - they all stay small and nearly impossible to read. I set the system fonts in control panel to very large - it seems to be about a 9 point font - and that had no effect on the program font.

I've had this same problem on other Win 8 and 8.1 devices and wonder if other people are having this problem in Win10 too? Is there a solution? I hope I didn't throw away $400 on the Wordperfect suite...I called and emailed them and am still waiting for their response....Lastly, I could be mistaken but I think I read somewhere that Win10 allegedly has a compatibility mode for older programs? How do I fire that up and test it?

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Comments (5)

mikie_gw
8 years ago
Right click the programs Icon and you should see Troubleshoot Compatibility.
Elmer J Fudd
8 years ago
Wow - Word Perfect? Why not MIcrosoft Office if you wanted a commercial product, or one of the free duo of Open Office or Libre Office (which have to be as good or better than Word Perfect)?
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User
8 years ago
last modified: 8 years ago
Not always easy in Windows 10 to find the Troubleshoot Compatibility Mode.

Go to: (C:) Program Data> Microsoft> Windows> Start Menu> Programs.

Either open the Folders to see the App Shortcuts or towards the bottom of the list of Folders you may also have some App Shortcuts.

Right Click on those Shortcuts (either in the Folders or at the bottom of the List) and you should see Troubleshoot Compatibility in the list that opens.
haldd
Original Author
8 years ago
I called Wordperfect and they are refunding my purchase. Wordperfect Legal can easily do legal documents, that's why...plus, mail merges in Wordperfect are a snap! Plus I don't like Microsoft Office's subscription model, and I already have several copies of Microsoft Office on other devices.

I spent about 3 1/2 hours on the phone with Microsoft trying to figure out the font problem without success. They took over the laptop remotely and couldn't figure out the problem either. They rolled me back to Win 8.1 and removed the annoying upgrade reminder.

mikie_gw - I tried that but nothing happened. Also, I went online and found instructions for compatibility mode, but the instructions didn't match what I was seeing on my computer. The Microsoft lady had to install a program then do a search to find it. Overall, it seems when the upgrade was installed something wasn't installed or installed right.

I checked Open Office but read it hasn't been updated since about 2003. I might try LibreOffice. I read it's an Open Office variant that has current support. I think I have LibreOffice on my phone...Installing LibreOffice will be my next adventure...

Thanks for the help. Per Microsoft, Win10 won't play well with Wordperfect...
Elmer J Fudd
8 years ago
last modified: 8 years ago
Apache Open Office (its current name) was last updated just a few months ago. It seems to be running out of steam as an open source project and may soon be deprecated. Libre Office is a derivative project now on its own branch and is actively being developed with a set calendar for new version releases

.

About a year ago, I got a new PC and when I couldn't find my MS Office disk, I tried out Open and Libre. I found Libre unnecessarily complicated for me as a non-power user. I preferred Open because it was quite a bit easier to use. I've since found my disk and have discontinued using both free systems.

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