How would you handle this?
10 years ago
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how would you handle this situation?(poor job by contractor)
Comments (1)You will have to stick with them if timing is important. Back-orders are tough on everyone. Popular items are almost always back ordered (that's part of what makes them popular). I'm sorry you have had a hard time communicating with them. Now that you have a contact on the 'inside', you will need to continue with that person. I'm surprised they attempted to send someone out "the next day". That is INCREDIBLY rare to hear that an install can be done "next day". I'm sorry you have to go through this. The $1000 discount is for the delays in the second part of the job. The first part is done. If you have negotiated the $5000 will remain "held" until the job is completed, then keep it. Once the job has been finished, you pay it out. Withholding MORE than what was negotiated is a bad idea and is unwise from a legal stand point. Your move in date is fixed. There is nothing you can do about that. The first job ran over by 2-3 weeks. It would be natural to conclude that another delay is not only possible....but very probable (past actions indicate future actions, etc). How important are the "office desk" and the "garage cabinets" to your living situation (functionality of the house...food, electricity, running water, heating system, etc)? There are always ways to deal with construction delays. They happen....in fact they are pretty much guaranteed to happen (I always suggest 30% over time and 30% over budget). I would continue to negotiate for discounts/rebates for each week the delays occur. Right now you have negotiated $1000. It is possible that you can negotiate to the $5000 point. Do NOT put up negative reviews until the FINAL tally for the rebates has occurred and the final workman has left the house - all items on the 'to do list' have been completed. And then you will want to be diplomatic in your review. You can state the FACTS and ONLY the facts. Anything beyond that will cause problems. The COURTS have been very GENEROUS in rewards for libel - against the person who WROTE the review. Be very, very, very careful with big companies like construction companies. They will have a legal counsel and they will not hesitate to use them. I would wait, move in and continue to negotiate larger and larger discounts for the delays....See MorePaid $600 and I'm right where I started. How would you handle this?
Comments (12)Billie Leeth, 'Most' air conditioning companies are set up in which the license holder of the HVAC company sits in an office and the tech's (and when I say tech, I use the term loosely) run service. So if you take a contractor to small claims court for some 'act' the license holder shows up to court, unless you are somehow knowledgeable enough to know 'who' was sent to your home for the actual service. The judge asks you if this man was the one who 'said --- this or that'. You say no, it must have been an employee of the company. The judge then informs you cannot quote what this person said to you because it is HEARSAY. You know this the part of show in which I reveal the magic 8 ball. Because this is all hypothetical we don't know because no information was provided to the contrary. -------------- Mike, there is a provision in the law that doesn't allow 'intentional' venting to any degree. Realize what I posted in the post a few posts back is a small snippet of the law. Venting: De minimis / Intentional / Accidental are different parts of the same law. If an operational AC system is low on charge there are instances in which improper or lax methods in servicing may have occurred and as such a contractor can take approaches to rule these things out as a cause for the refrigerant leak and be well within the range of the law. If you have an old AC scrap pile in which the equipment was used to pump down the equipment and the person recycling said equipment is knowledgeable enough to know this equipment has refrigerant in it but 'intentionally' vents the refrigerant. They are breaking the law as it was written. Mistakes do happen, the law allows for what is called 'incidents' in which something occurs in which illegal venting occurs due to sudden rupture of the appliance or in which a mistake is made by the servicer. If you are on a scrap pile and you cut into a system thinking the system is devoid of refrigerant and it blows the charge this could be deemed an accidental release of refrigerant. However, if after that system you start stripping another system and blow the charge on that system it would no longer be considered an 'accident'. In the modern era of cell phone video a case like this would essentially be a 'slam dunk'. If a AC service contractor runs a service call in which the system in question is devoid of refrigerant (flat), which in most cases signifies a leak in which recharging the system could be deemed an 'intentional' release of refrigerant due to the severity of the leak. This example is to show you the 'context' of the law and how it was written....See MoreHow would you handle this? What would you say?
Comments (65)I feel your pain! I had the reverse problem. When I was married I had to stay with my in-laws in their tiny but lovely cabin in Canada. There was nowhere to go for any quiet time. We slept in a walk through bedroom between to five year olds and 8 adults. It was a nightmare. Plus they all spoke French so I did not even have any idea of what they were saying. I had a total panic attack. This visit was for ten days. I told my then husband I could never do it again. He did not understand and said it would hurt their feelings if we were to stay in nearby hotel or airbnb. For the next visit I was certain that he would understand my need for a seperate place to stay. He would not do it. I was so stressed out about that visit. Especially given the fact that we hosted his niece for six months to go to high school abroad and of course, stayed with us. I was the one to drive her everywhere. It is a long story. Then, the entire family came and stayed with us at the end of her program. It was all more than I could handle. It was right after that visit that we were to go visit them. Long story short (or even longer...given all I have typed here), I had a panic attach or maybe I should say a nervous breakdown and we did not go. My husband resented me to no end. I think honesty is the best policy. However, I would say it in the nicest way possible. Maybe something like this..... We are looking forward to your visit, we got you a hotel (or airbnb) five minutes away. We thought it would be nice for each of our families to have our own space. Then discuss activities you all will be doing together. If they are hurt or insulted then that is just what is going to happen. Never put yourself in a situation where your own mental health will sufffer greatly. Maybe others will disagree with me, but having gone through it I know that is what I would do. My breakdown was no laughiing matter and it was the beginning of the end of my marriage. Sorry for this extrememly long post! Amy...See MoreHow would you handle this?
Comments (7)btw.. a plant that can get 5 to 6 foot wide.. IN A POT... lol... plants get huge.. because they grow huge root masses ... maybe that is what we are seeing??? i realize you didnt order it.. but you are fighting nature.. there was a guy who literally did bonsai on hosta.. was that harry able... not sure he was ever on this site.... if you repeatedly remove the root mass... which is nearly bonsai by definition... you can stunt or dwarf the plant... ken...See More- 10 years agolast modified: 10 years ago
- 10 years ago
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