Anyone having problems posting pictures?

8 years ago

Since the move to Houzz this is the first day I've tried posting pics without success. I usually tap the camera icon below my post, choose Photo Library, tap a photo and hit submit.

Today, nothing happens when I press the camera icon.

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User

8 years ago

It's working for me.

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Comments (26)

olychick
8 years ago
I had problems for a while using Firefox and switched to Chrome for pics, but recently I've been able to post non-Houzz pics by clicking on the Houzz Photo icon, then choosing the browse function and it takes me to my desktop where I've saved the photo I want to upload. I can then delete the photo and it stays in the post. Seems to work better for me than the plain photo icon, for some reason.
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User thanked olychick
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User
Original Author
8 years ago
Strange - I use an iPad and nothing is happening when I tap any of the icons below.
homepro01
8 years ago
I am having the same issue even adding links to a post because none of the icons are working.
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roarah
8 years ago
I can easily post on everything but my ipad. On i pad I use the photo button and sometimes it posts in my view box but not in my final post and other times it does not post at all but I have no issues on my samsung tablet or HP. I also have the same issue with ipad on FB so I blame the ipad not the forum but maybe it is a forum issue?
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teeda
8 years ago
I had the same problem. What worked for me was to create a new ideabook on my houzz page for photos. I uploaded photos from my computer to Houzz ideabook and then clicked on the "Houzz Photo" link. It's a bit of a pain, but it works.
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OutsidePlaying
8 years ago
I had the exact same problem a couple of days ago. None of the icons worked, including the Houzz Photo button, which I also tried. I finally used my iPhone and posted them from there. The iPad wouldn't allow it though. Strange because it always worked before I updated the software a week or so ago.
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monicakm_gw
8 years ago
I had the problem a couple of months ago but it's cleared up now. I could post pictures on the Houzz side but not the GW side.
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artemis_ma
8 years ago
Occasionally I have.. but I found that if I copy paste everything I've entered, leave the incipient post, and try again -- and hit the Photo button early on -- suddenly it works.
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Tamara
8 years ago
last modified: 8 years ago
Hi there,

If you are still having issues with this, can you give me more information? What device are you using - Mac, PC, iPad, iPhone, etc ? What operating system - Windows 8, Yosemite 10.10 etc ? What browser - Chrome, Safari, etc? Are you using the Houzz app or going directly to the site via your browser?

Thanks!

Tamara

GardenWeb Community Manager
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OutsidePlaying
8 years ago
last modified: 8 years ago
I'm using an iPad mini with Safari, with new software (I think it's version 8.4.something) just installed. Everything was fine until I just installed the new version, so don't know if that has something to do with it. I can upload from my iphone fine but that is tedious. I sent a note to tech support and they suggested I uninstall the app and re-install, which I did, but that did not solve the problem.

Edited to add, thank you, Tamara for chiming in to help resolve this as I know several have added complaints on other threads.
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deeinohio
8 years ago
iPad, Safari, 8.4.1. Can't post pics or links since upgrade.
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Tamara
8 years ago
It does sound like some of this may be related to the new OS updates, but it's good to get as much information as possible.

OutsidePlaying and deeinohio - Do you have another browser installed that you could try? Oddly enough, I'm having trouble posting with Chrome, but can upload pics fine from Safari.

And, even though you may have already done this, could you try rebooting your iPads and try again?

Thanks!

Tamara
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OutsidePlaying
8 years ago
Yes, I've tried that but will try it again tonight.
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User
8 years ago
Same here, no picture posting from iPad or iPhone.
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deeinohio
8 years ago
I rebooted. Still no luck, Tamara.
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cat_mom
8 years ago
No luck here, either
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OutsidePlaying
8 years ago
Not here either.
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Tamara
8 years ago
I've notified the tech team and I'll let you know what they say. I'm having the same issue now that I upgraded to the 8.4.1 OS. Thanks for your patience!
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User thanked Tamara
cyn427 (z. 7, N. VA)
8 years ago
I think it must be the upgrade, too, now that you mention it. I had no problems before posting pictures from my iPad, but the buttons don't work now. :(

Thanks Tamara!
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User
Original Author
8 years ago
Interesting...I still can't post pictures on the forums but I tried to upload a new profile pic and that worked.
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Tamara
8 years ago
We should have a fix in place sometime tomorrow. Hang in there!
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rob333 (zone 7b)
8 years ago
Not working today, for me. Anyone else?
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Tamara
8 years ago
What's going on, rob?
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voila
8 years ago
Haven't been able to upload pictures from my own computer for a few days. Using Windows on my laptop.
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rob333 (zone 7b)
8 years ago
Tamara,

Never worked on IE, but finally did on Mozilla
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