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liz79

Electrolux Icon all-refrigerator "Cool Zone" drawer problem

8 years ago
last modified: 8 years ago

Just got the Electrolux Icon all refrigerator/freezer set installed with trim kit. It looks great, but only one issue--it seems the "Cool Zone" drawer in the refrigerator only slides out about 4-5" which is less than half the depth of the drawer so it's hard to get anything in and out. I called Electrolux customer support, who sent out a technician. The technician was unable to figure it out and suggested that I call customer support back and ask for a new drawer assembly. Before I did this, I wanted to see if anyone else had this issue (or if it's just "normal" for some strange reason).

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