Can you try cutting out the back of the cabinet so that you can shove it back?

Not an issue with the depth of the drawer. Warming drawer is all the way in, but the way the custom front panel mounts, it puts the drawer front panel an inch below where it's supposed to go. There's a metal lip on the top of the backer panel that prevents us from mounting the drawer front higher.

I can't figure out how it could possibly work. I wonder if someone at the Miele factory attached the wrong backer panel?

This is one of the hardest appliances to integrate as the specifier can't just look at the panel size and or the appliance opening. They have to look at both at the same time AND figure out how each relates to the other. They are not in the same plane.

I think you might have a bum install too. I believe that the bottom of the drawer front should be flush with the bottom the warming drawer. Actually slightly above, and that's not what you have. I think the installer may have goofed with the bracket placement.

Start with that.

Yes, the bottom of the drawer front should be flush with the bottom and top of the warming drawer, but it's not. That's the issue.

The way the metal backer panel is designed, it forces the drawer front to be offset an inch lower. The backer panel clips onto the warming drawer, so it can't be set any higher, and it has a lip at the top that rests on top of the drawer front preventing the drawer front from being attached any higher. I'll try to take some more pictures to illustrate.

That's why I'm hoping someone else has this warming drawer, so that we can figure out if ours is defective or assembled with the wrong backer panel, or if that's normal and everyone else had to modify the drawer front to make it work.

We have the previous 4000 series one from under a year ago. The panel is mounted completely flush with all adjacent cabinets. Do you know if the design changed that much from old to new? I can take a pic when I get home regardless. I seem to remember the need to route space for a few bumps into the reverse side of the panel.

What im saying is that the metal backer is installed onto your drawerfront in the wrong spot.

Its that realtionship that determines the reveals. Also, in your case it seems the panel is larger / taller than specified from miele which means the front is going to have to be kerfed to accommodate the metal rim of the backer.

And, it still may not work.

Your cabinet was drsigned and fabricated incorrectly. This is not an integrated appliance for first timers or scatterd braibed designers that dont sweat details.

schicksal, thanks for your help. You're right, our KD checked with her installers (different from the installer we're using) and they confirmed that the drawer front is supposed to have a routed space on the back of the panel, and that's what the metal lip fits into. Our KD missed that it's supposed to have a routed space and thus didn't specify that to the cabinet maker, and looking over the Miele specifications, I can't really blame her.

The dotted line above is supposed to be the routed passage. That's rather vague, and I'm not sure how one would know that without having dealt with such a drawer before. Miele should really make that clearer.

xedos, I'm not sure why you're assuming that we're working with inexperienced, scatter brained imbeciles. The cabinet was designed and fabricated correctly. The drawer panel is exactly the correct size as specified by Miele, minus the routed passage as I just explained. You are correct in that the metal backer is installed onto the drawer front in the wrong spot, but given the installation instructions provided by Miele, and the fact that the drawer wasn't routed, there's no other way the installer could have installed the drawer front. Thus he realized the problem, contacted our KD, she contacted her installers, and now it's resolved. While I would love for everyone to be perfect and never make mistakes, and would certainly love to be perfect myself, I understand that mistakes happen. It's how people and companies deal with and resolve those mistakes that differentiates the good from the bad.

Thanks schicksal, that routed groove is exactly what our drawer front was missing.

Just like i said , panel was installed incorrectly because :

1: its difficult

2. Your designer and installer were inexperienced. You're the one who mentioned imbeciles, not me. I simply said warming drawrers are difficult to integrate and this one even moreso. Ignorance and inexperience are both curable.

Our installers got their first miele drawer installed properly despite less than stellar instructuions because they are well seasoned and can think on the fly. Didn't stop them from complaining about the directions though.

Im sorry you took my post the wrong way but you were the one insisting there was something wrong with the drawer bracket , and my advice AFTER i suggested you look at the initial install. So, if you insist that was correct, then the next thing to look at is the cabinet opening and panel itself. Its hard to pinpoint exactly whats wrong not being onsite, but those two things are the problems with 99.9% of any integrated appliance that doesnt fit right.

Im glad you and sal are houzz sympatico, and ill try and wrap my advice up in fancy wrapping paper next time.

First, Miele's installation instructions are terrible and could be easily corrected, yet no updates have been issued in the past three years since the OP.

Second, as a cabinetmaker, I think @xedos overlooks two very important facts; namely, the finished panel's expense and the fact that it is one of only one. No installer wants to ruin a piece by making the wrong cut in the only panel you have to install. Hence, the hesitation and double-checking. After looking at various ways to install the front, I eventually came to the conclusion that the only way to align it properly was to route a groove in addition to the 3/8" holes for the screw mounts. However, it's an unorthodox method for installing a finished front and I got to this post looking to confirm my thinking. One change from @schicksal's photo... I will route a stopped groove so the groove doesn't show on the panel sides.

Thanks @schicksal for providing accurate information and photos to support your post. We need more of your kind of help and less from folks who have all the answers and no solutions.