kmttsmom, you are in such agony. As long as your family continues to see your daughter and act like nothing is wrong she will continuing treating you in this manner. Even if your daughter withdraws from the entire family you need to feel like you are being supported which clearly you are not. However, most people have a very difficult time taking a stand either for or against something, at least that's been my experience. Have you told your family members how much it hurts to hear news about your daughter from them? I had to tell my brother because he didn't get it. It wasn't just hard on me either but also my hubby. I take the posts she is leaving on her myspace page as a way to rile you. She obviously has a lot of anger (it doesn't have to be real,) and she is trying to get a reaction from you. I'm sure she guesses that you may see her posts on Myspace and that's why she does it. Imagine her friends reading that stuff though, what must they think of her? In my opinion she wants you in her life but on her terms only. It seems that as long as you are willing to do anything she wants, when she wants that she will have a place for you. It's rampant these days it seems. She needs to grow up just as my son needs to grow up, and until he does I don't have a place for him in my life. I will no longer be a rug, or walk on egg shells. anniebal

I'd like to share a few thoughts on this topic and some of the most recent posts - both hear and on the Stone Advice site - of which, I am a moderator... (and theses are just My own opinions, as a regular guy) First - As a professional in the slab business, I feel that is the duty of all of "us" in the community (the Stone community) to "make sure that our customers KNOW what they are getting, so they won't be shocked when it gets there" - Obviously, in the case of raehelen/FinaMom, her Fabricator perhaps - did not take the time to educate her in every aspect of what the finished work would look like aka; seam size & appearance, vein trend, etc. Second - Consumers have a right to get the best product for what they are willing to spend their money on. That said, If you're paying for a Maybach, you should be getting the "Maybach" experience. Conversely, if you are paying for a VW, expect fewer thrills and frills. Third - I don't know to what context some of you have had conversations with some of the SFA members that you are refering to, other than saying that their customer service was not as good as advertised - and again, I don't know all of the facts on this situation, but... this is the busiest time of the year - the five most popular holidays that drive the stone business (in my opinion) are: Thanksgiving, Christmas/Hanuukah, New Years and... Superbowl. In all fairness to my SFA Brothers that may have given the appearance of "blowing anybody off" - it's hard to spend alot of time on the phone right now, when you have the bulk of your work out in the shop waiting for you to get back to work on... I'm not saying it's OK to not return a phone call or "blow off" somone's inquiry... just remember that these guys - just like me - are real busy right now......... If you want to bounce questions off of me - I'll take your calls, try to help you with your questions, and and I won't blow you off...go to my website to get contact info I'm busy too, but I also believe in making a positve impact on the Natural Stone Industry. Kevin M. Padden MIA SFA Fabriator, Trainer & Consultant to the Natural Stone Industry www.azschoolofrock.com Here is a link that might be useful: AZ School of Rock

I just checked one of my old posts that had been truncated that I did not contact Houzz about and I can't imagine anyone else contacting them about. It has been fixed! They also restored the photo hyperlinks to view the pictures larger for the existing externally hosted photos. Plus they removed the crazy fixed width attribute they had added to the image tags that forced all smaller pictures to stretch to 500 pixels wide. So that is three really big improvements recently. Not sure why they don't mention all the fixes in their "updates" section. I thought I would check the butterfly FAQ to see if they were fixed, but many still seem cut and have the "..." at the end. That normally indicates that there is content that doesn't fit (at least on this site as far as I can tell). But, none of my posts that were truncated ever had the "...", so that may be a separate issue? It is good to know they are still working on things, even if they aren't saying it :) I was a little worried because on another thread a while ago one of the admins had said that the truncated posts should be fixed, but to let them know if we found more. I thought, oh no....if they are actually fixed then we shouldn't be finding more. I checked mine at that time and it wasn't fixed, but I wanted to just wait and see if and when it was fixed. Now it is. So they are still working on it I guess.

They must be doing some major work behind the scene. I just wish there was a way to report this kind of problem. I looked and couldn't find any kind of link.