Hi there, Yes, the display changed a bit and you are now able to include photos directly where you want them in each post, which can make it a bit easier to explain what you want people to see in each photo. Is it that you miss the ability to just click on the photos quickly without having to read? Would love additional feedback.

It takes too long to insert photos. Also, there's a really long lag time when I try to post a comment. I start typing and the words I type disappear because the comment box switches from the old format to the new one. If you type quickly you can lose a whole sentence. This update seems very awkward.

Been playing around some more, and I see that what Emily says is true...

"...you are now able to include photos directly where you want them in each post, which can make it a bit easier to explain what you want people to see in each photo."

But this is only true of the WEB version. The ipad mini I have, and my phone app, still puts the thumbnails at the bottom of the comment post, left to right order (instead of top to bottom), with added "Image # (See below)" messages inserted.

If everyone is using/accessing houzz discussions in different formats, there is confusion--not clarity-- yeah? For example, If I'm talking about "Image 1" from my ipad, and someone else is looking at pictures on a computer screen from the web version, it would be very confusing if I tell them to look at the first one on the left (ipad view) when they are looking at a top to bottom format. "What left?" they would ask.

The problem is, often we don't know what formats our conversation partners are using! LOL We assume they are seeing the threads the exact same way we are...but that's not true! So it would be nice to keep the formats as close as possible to each other, I guess is what I am getting at? :)

I have a feeling, too that most people are like me and use different formats. I use Mac and Ipad and Phone (not equally), but they are different enough that there are three learning curves when a change occurs. It'd be nice to bring them closer to each other, so the experience is less disruptive.

Completely agree, would help greatly. Especially now :)

I just spent a bit of time reading through the new "Garden Web" forum posts that now appear on the houzz advice site. Apparently our site has not suffered at all compared to the changes they are getting used to on their forum...and Emily from Houzz was popping up over there to act as a liaison. I'm sure her time is lately being spent mostly with that side's issues...our little problems are miniscule compared to theirs. Oh poor Emily! I can't imagine having her job in these situations. I had no idea about the Garden Web coming into the Houzz site...surely that is a major contributor to these little shifts we are experiencing.

Are the pics always going to stay stacked, rather than being side by side? Stacking makes it harder to compare items. The side by side layout was perfect for planning accessories or whatever else you were trying to pull together.

I said somewhere else that stacking the photos on the web version also eats up a lot of screen real estate. Hard to read the text that way. It breaks up the conversational flow; you have to scroll up and down too much. It becomes like using a phone app...and the beauty of the web app is having it on a bigger screen to see more of the conversation at a time, yeah?

Hi Guys, I don't want you to feel neglected in the shuffle. :)

That's a good point about using different formats. It should be addressed in coming updates. We're also looking at ways to simplify the photo uploading as well. Thanks for hanging in there!

Thanks again Emily for popping in with the "official word". :) We appreciate you doing that...especially through the major stuff you're helping everyone else with! Had no idea about the added forums. No wonder this is a messy transition. We are hanging in there. Keep us updated! :)

Emily, two quick things:

1) The comment text box. while typing comments, the box isn't "big enough" for some users... hearing lots of complaints about the box not showing an entire comment, and people cannot scroll thru the box to see what they've typed. I see that if you post a thread, there is an "expand" button on the lower right corner, and maybe that would be a nice feature to help those out who need to see their posts in entirety before submitting.

2) Related, the editor in the comment box is not responding as well as it normally did. I have whole, unsubmitted comments eaten when I move back through text to correct a simple typo! Or it sometimes just eats a large portion of comment. It is also eating comments during automatic page refreshing...Other times, it seems to be running somewhat smoother. Are you aware that it is difficult now?

Thank you for your time with us...we do appreciate it. Hang in there, yourself! :)

We are taking a look!

Can you tell us a bit more about what you mean by "automatic page refreshing?" This isn't something that should happen on Houzz, so definitely want to track down what you are seeing. Also, can you tell us what browser and version you are running? Thanks!

For example, if you are going to type a comment, you go to "write a comment" to open a text box. So, when I go there, I =argh it ate my comment!

So when I click in that box, I used to be able to just start typing. However now...it must go get that new box with the new buttons. During that time, the page goes completely blank. Sometimes when the new box appears, others' comments may pop up. (btw I fixed two typos in this section, and it ate whole chunks of text when I moved my cursor back to fix them) It seems to "refresh" the page before the editor appears. But it's sporadic. It happens about 50% of the time.

Does this make sense? haha I'm afraid to reenter the text I just wrote to make it clearer. It keeps eating my comment before I am done with it! It's really frustrating tho. LOL I did try Safari and Chrome this morning, and they work the same way on my machine. I can post pictures and do other things people are complaining about, but the text editor for me is horrible.

I'm using Firefox 35.0.1 on a macbook pro with os x 10.9.1.

I will copy/paste a comment I put on another thread on Using Houzz because I wonder if anyone else is having THIS problem too... I think it could too be a cursor placement thing...?

Here's what I was able to type out this morning on another thread.

It is hard to learn how to use the forum too when there are technical
difficulties with it. I am still having some major issues with the web
interface. For example... Still having major trouble myself with editing
a comment while typing it. The word processor portion of the interface
is doing some crazy things to the text when I use backspace or move the
cursor within the box to edit...it is frustrating! The cursor isn't
blinking its whereabouts all the time. If I accidentally touch the track
pad, it may move the cursor up and then the next thing I type is moved,
and it eats what I already typed below it. Or, if I back up to fix a
spelling, the rest of the sentence gets removed. Or whole posts I'm
working on have gotten erased before submitting for some reason (I
suspect it is a cursor thing again.) I can't tell if there is a reason
for this cursor issue, but at least that is what I think is happening in
the code to make typing a paragraph pretty insane. Other people have
reported being unable to see the text box when they type (they feel they
are typing blind), or that they have such little space in the text box
they can't see their comment before submitting. Others are still
reporting being unable to add photos reliably. They have been prolific
photo posters, so it's not their lack of understanding. It's that the
interface is wacky on them. Still lots of bugs to chase out.

I was going to post a photo in a comment, but then decided not to use the photo, but was unable to delete it. And I'm unable (on a Mac) to place the photos where I want in the comment, and also, I am unable to continue writing the comment after the photo.

Anyone else experiencing this issue or am I missing a step somewhere? Thanks!

Hatetoshop, I just played around with both the photo-adding buttons, and for me it seems to be related to the cursor placement issue I am having, too. Photo button worked for me, but Houzz Photo button won't let me add my own photo any longer (it did yesterday). Go figure, tho. The editor seems to be working a bit more smoothly right now? I think it's still a "work in progress"?

Thanks, rredpenn. Yes, it does seem to be a cursor problem of sorts. With all the changes here and the addition of Garden Web, I'm sure Houzz has a lot on their plates right now.

We're definitely spinning a lot of plates right now, so it's helpful to hear the experiences you are having with the various tweaks.

So after the update to uploading photos, you are now having more trouble? Rredpenn, do you mean the Houzz Photo button no longer lets you browse your own photos on your system no? (That button is now geared towards only photos on houzz or in your ideabooks.)

Yes, Emily. At first, when the new Houzz photo button was added, that one still enabled me to add photos from my own library using the giant plus sign or later the "browse" button in it. Now, that one is disabled for browsing and only lets you add a URL link to a photo from Houzz. The other button, Photo, lets me add one from my computer. This two way system of adding photos seems to work for me, but I think this may be the problem some other people are having with adding photos, or getting photos that post sideways?

My cursor problem seems to be better. I was able to jump back up in this comment and edit typos without losing text. And the cursor is "on" now all the time, so I can see where it is. :)

Interesting. Okay, taking a look. Thanks for the additional info.

The editing box has had an update, so that should be working a lot better for you. (Definitely is for me.) :)

People are still unable to post photos as of today. I hope to be able to update Houzz with the details as soon as I get them. This is from regular posters, so I shudder to think how many new people are turned off by this and give up.

I am still having problems posting photos I am on an IPad and just link through the email notifications. Not using app