Has anyone purchased from value floors direct?
willintotry
9 years ago
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9 years agokerick
9 years agoRelated Discussions
has anyone purchased from VanEngelen?
Comments (4)They are excellent, terrific quality, but last autmun they sent me a mix-up. I actually, for a change, recorded what I planted & where, so I know I did not plant what came up -- or order it, as the color was not to my taste. But I looked in the catalog I had kept & the interloper is in there. It was the only one---so I think there was a "sorting bin mishap" somewhere....See MoreHas anyone purchased from efaucet?
Comments (49)I would NOT order from them ever again.... If I could give eFaucets negative 2 stars, I would. I ordered a Kohler shower trim valve for a bathroom remodel. When the plumber showed up to install it, I was informed that I ordered the wrong item and that it wouldn’t work. I packaged it up carefully, contacted eFaucets to initiate the return, and shipped it off. I paid for shipping myself as I get an enormous discount with Fedex through my work. It was delivered to eFaucets 2 days later. After 2 weeks, I still had no received any confirmation whatsoever from eFaucets that my return had been received. I contacted them to inquire about what was happening with my return. Later that same afternoon, I was issued a refund for the two items in the return (I also returned the water valve that goes behind the wall in the shower). The next morning, I received an email from eFaucets (at this point they had had the trim valve in their possession for 12 days) stating that they were rescinding the credit for the trim valve because there was a scratch on it. The email I received from them included the email forwarded within eFaucets from the receiving department to the customer service department. It stated that there was damage to the box in which the item was shipped and that the credit should be reversed. So, to be clear, they received the item, did not contact me about receiving it, did not reach out to me to state that the box was damaged in transit, and then after 12 days of it sitting in their warehouse, claimed that it was damaged. I have a REALLY hard time believing that Fedex damaged the box. I have shipped hundreds of packages with Fedex and have literally never had a single damage claim. Having packaged these items personally, I find it exceptionally difficult to believe that Fedex damaged the box and that somehow it just scratched the face of this trim valve. But, I was willing to give the benefit of the doubt. I contacted eFaucets and asked to be sent pictures of the damaged box and of the damage to the returned trim valve. I could not get a manager on the phone. I was told multiple times when I called that she was the only manager at eFaucets and that she was “in a meeting”. I left a message and was told I would get a return phone call. After 3 business days I heard nothing. Sound of crickets. I called again on the 3rd business day. I finally reached the lone manager and was assured that she would send the requested pictures so that I could file a claim with Fedex. I NEVER heard back from anyone. Nothing. So, I contacted my credit card company and disputed the reversal of the credit. Thankfully, they took care of it. In short, I wouldn’t order ANYTHING from this wretched company. My suspicion is that they damaged the item after it arrived and tried to pin it on me. Never again....See MoreAnyone used Value Floors Direct ?
Comments (5)With regard to majortom6x wrote: 1. All of our material provided is 1st quality direct out of the factory. The factory boxes will be clearly marked. We have never offered 2nd or 3rd quality quality material. 2. We offer extended calling hours...7 a.m. to 9 p.m. - 7 days per week. There are several sales people that handle this end of the business and are on call after 5p.m. and on weekends. We want to be available for our customers, but we also respect the family lives of our employees. We want our employees to have the flexibility to work from home in the evening and spend time with their families. Most other online flooring retailers at available 9am - 5pm. So yes, at night, you may hear their families in the background. If you do not wish to hear this, then call during between 9am - 5pm Eastern time when they are in the office. 3. Excluding this individuals remarks, who clearly has never purchased from us. If you research our company you will find that we have countless testimonials praising our company as well as an A- rating with the Better Business Bureau. We welcome anyone interested in flooring, including 'majortom6x', to contact us at 888-340-9436 or online at www.valuefloorsdirect.com and you will see that our employees dedication to our customers is unmatched. Here is a link that might be useful: Value Floors Direct...See MoreHas anyone gone from a main floor master to a second floor, backwards?
Comments (37)I had completely forgotten about this being a lake home so AnnKH had a great point about how a front garage would actually be a rear garage (or something like that). So I think the point about maximizing the views and accessibility on the lakeside is definitely more important that worrying about a 'snout' garage. But, here is our first floor floor-plan. We are on a 100' wide city lot (unfortunately no lake views) and this house is 71.5' wide. The deepest part of the house, not including porches is 41'8". It was deeper than I wanted, but the rooms in the middle of the house (closets, laundry, etc) don't need windows so I'm OK with it. Our second floor has three additional bedrooms plus a bonus/loft space. We've got 2 kids, ages 11 and 13. No basements here in Texas....See Moregregmills_gw
9 years agokerick
9 years agosherry0117
9 years agokerick
9 years agosherry0117
9 years agokerick
9 years agowillintotry
9 years agoWhen I first saw the tile on-line, I thought that I would like the walnut best, but when I actually saw them all at the same time at the store, I fell in love with the silver. This tile comes in 3 colors…cream, silver and walnut. In person, the walnut was too dark for me, the cream too light. The silver has all 3 colors in it, and as you can see, while it has grey elements, the overall effect is more a combination of a 3 colors. My kitchen cabinets are natural walnut, and the wood looks great with the tile. Hope the pics help you.
kerick
9 years ago
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