scanning to PC

11 years ago

Running W7. Printer is a Canon MG5520. Wireless connection. I can't make the printer scan to the computer. It prints fine. Can anyone help? Thanks.

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Comments (4)

emma
11 years ago
I don't have a wireless printer but had the same problem with a wired one. Maybe me telling you what I did will give you a clue. I think there was a place to change the font in the preview screen, not sure and there was one in printer preferences with a right click on the printer. When I finish scanning a screen comes with options to import and tag. If you click on import the computer will come up and put the document where you want it. We have different printers, so you may have to look around a bit to find what you need.
DA_Mccoy
11 years ago
A guess here. Did you install the Canon software?

If you didn't, the printer most likely would be printing due to Windows supplying a generic driver for printing when the printer was first recognized. You would need the Canon software for scanning.

DA
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breenthumb
11 years ago
I've scanned from a Canon pixma MP495 to the computer. Wish I could help more but I was feeling my way, too.

The two things I can say is: my printer has a SCAN button and I may have just pushed that instead of black/color. AND I got the printer from a friend with no instructions and no disc, so I don't think that is what is stopping you.

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Just did it again. Opened printer from desktop, selected scan on that screen. It scanned and sent to "my pictures" . HTH
ourguys
Original Author
11 years ago
Thanks, all of you - tomorrow sounds like a good day to experiment!

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scanning to PC

Comments (4)

emma

DA_Mccoy

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ourguys
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scanning to PC

Comments (4)

emma

DA_Mccoy

Related Discussions

breenthumb

ourguysOriginal Author

COMPANY

BUSINESS SERVICES

GET HELP

CONNECT WITH US

ourguys
Original Author