I've made several returns to Overstock. Perhaps what they're trying to avoid is the practice that some people have of buying clothing for an event and then returning it afterwards. I've noticed that lots of stores now require tags to be intact in order to get a refund on evening wear, for example. As long as you're careful when trying on the item, returning it shouldn't be a problem. We don't have carpet or area rugs, so I made sure that dh placed a bath mat by his chair when he tried on a pair of shoes so that the soles wouldn't get scuffed. My only warning is to be sure to get a tracking number for the return so that you'll be able to follow up. Twice, Overstock has failed to credit me (after delivery back to them was confirmed) until after I called them. The last time, the CSR even said that they hadn't received the package and was surprised when I could state the exact time it had arrived at their facility more than a week earlier.

Studio, well my advice would be to avoid Sears. If you must buy from Sears, buy from a local store and not online like I did. At least then you can go into the store and make a fuss if you have to. I don't know if that would've made any difference for me or not. To answer your question, I'm honestly not sure if I was within the 60 days when I asked for an exchange, it's been several years. I'm sure I was when I first started complaining to them about the washer, but they would only attempt to repair it at first. The issue I was having was from day 1. Here's my very long story, if you care to read it. It was a Kenmore Oasis. The problem I had was that it wouldn't produce warm water. I lived in South Florida, and my cold tap water was in the mid 70s. Cold and warm gave me essentially the same temperature water in that machine. I now believe this is the way the machine was designed, and it wasn't actually malfunctioning. 70 something degrees is not a warm wash IMO though. Anyway so after several failed attempts to repair it by A&E that stretched over several weeks (horrible IMO, and I'm by far not the only one who thinks this) I insisted on a new machine. By then the exact model number was no longer available. After many hours on the phone they finally agreed to replace it with the next model up. Because it was a different model they claimed that they couldn't process it as an exchange, they would have to charge me for the new machine and then refund the first one. I asked if the delivery guys were going to know it was an exchange and not a normal delivery/haul away and I was assured they would. Well of course when the replacement machine showed up the delivery guys had no record of it being an exchange. I hand wrote it on on the paper they had me sign. They seemed very to perk up when I told them it was an exchange, and one of them was very interested in knowing what was wrong with it. One of the 2 guys did hand me a business card with his name on it, which would turn out to be important later. A number of weeks later I called Sears wondering where my refund was. They had no record of my returned machine, claimed I still had it. I said no, the delivery guys took it. They were treating me like I was lying, so I said here's the guy's name, why don't you go ask him what happened to the machine. (I have a pretty good idea what happened to it, what do you think?) Anyway, I finally had to get my credit card company involved, and then I finally got my refund. Each time I called sears I got the run around. I'm not exaggerating when I say it took months and hours on the phone. Each time I would call they would put me on hold while they would read the very long notes entered in my file by previous people I had talked to. I can only imagine the things they said about me. I was never rude to them, I never yelled. One time when I asked for a supervisor I was put on hold for over 3 hours. I put the phone on speaker and did other things while waiting. The supervisor seemed quite surprised (and annoyed) I was still there when she finally came on the line. Another weird thing happened during that time. We had previously bought a Kenmore dishwasher and refrigerator, and the extended warranty that goes with them. You're supposed to be entitled to an annual check of the machines. One of the door bins in the fridge had a crack, and the dishwasher rack had a couple of places it had started to rust, so I decided to have them out to look at them. Right away the repair guy agrees to order the parts, no problem. The parts never came. I called several times, each time I was told they would order the parts, but they never did. It may sound a bit paranoid, but it kind of makes me think there was something in my file telling them not to honor my requests. We then moved out of state so I dropped the issue with the dishwasher & fridge. So, if you've managed to read that whole long story, THAT is why I will never buy another thing from Sears.

I have returned SEVERAL washers & dryers to Sears. While a little labor intensive they do not say No and you get a full credit. If you paid for delivery, usually $50-60...that is not credited. Pickup is free however.

This is not a houzz help desk. You would have to ask the retailer what return policy is. However, as a practical matter, it would be costly and a PITA to ship a vanity back. If color is critical to you, go into a kitchen/bath store and buy exactly what you want there.