wait you don't have to take those off just turn them off while you try to get AVG to install and work. They are all fine good programs and should be on the pc. I would bet some of Norton may still be hanging in there causing the problem, so definitely use their removal tool for the version of Norton that she had that should clear up most of it. then go to right click start then explore in the tree> program files see if there is still a folder for Norton if so delete the entire Norton folder, anything you see labeled Norton or Symantec should go. You did not do anything wrong sometimes things just have conflicts and especially with Norton. So do the removal of that then just turn off those programs and try AVG again. The reason I suggest using the method in the AVG faq is that it keeps it from installing some of the extras that have caused problems on some pcs. It is a much slimmer version. You are doing a good deed! You are helping someone ,that is always a good thing. As I said it may require doing an add remove on AVG then reinstalling it, that is why it should be disconnected from the internet since you will be with out protection while AVG is not working. If AVG continues to fail you could try AVAST free, I use it on one of my pcs. avast! 4 Home Edition - FREE antivirus the install and user guide are on that same page off to the left. I do not use Vista so if anyone is aware of any conflict issue that I don't know about hopefully they will let us know.

Sorry I got here late and I have been scouring the web trying to find out which version of Android it has on it and if it is upgradable. I have finally found it has Android 1.6 and from what I read it is not upgradable, which is a real shame. It will not do much with the 1.6 Android system. It can still be used for many things including reading books. and looking at pictures and listening to music it has quite a bit on it as it comes. You can use a usb or ethernet to it by way of a little adapter it comes with, it takes a mini sd card so you can store your books pics and tunes on there. It has a pretty low resolution so it will not be super sharp. For the price you really can't lose much if you just wanted a basic device for reading and stuff. It does have wifi and you will be able to surf and all of that including email. Where you will have problems is that many many of the apps will not work on that early version, but some do. These are older tablets from probably 2010 that is why they are putting them out there so cheap these days. It is made by pandigital the same company that made the pandigital novel that I have. here is a link to the pdf manual for it you can read more of what it can do. Manual one thing this one has the resistive type touch screen so will be a harder touch for it, you use the tip of the finger or fingernail or us the stylus. the over all reviews I have been reading are not real favorable. In todays market I am recommending Android 2.3 and higher and the higher the better Android 4.0 may be out now I know it was close to ready. So just depends on what you would want to use it for like I said.

Hi joann, I can try to help, I have not ever messed with that 9" version of the Novel, I know it came with Android 2.0, have you been checking the pandigital site for firmware updates, I know the one I had there were firmware updates listed on the website. Since that novel does not come with android market loaded you will need other options for getting your apps, this is a good article with some options for you Google Android Market Alternatives and must have e-reader applications I would also get the getjar app so that you can get apps from there and the amazon app store app to get apps from there also. You will have to go into your settings and make sure you have checked to allow 3rd party or other app stores to install on your PDN. As to where it is storing your apps, I keep special apps on all of mine that let me select where to put each app I aquire, there is an option that lets you select to move app to SD card. I have not used android 2.0 in so long I am not sure where but there is that option in your android settings, If you do not have a file manager app that would be one thing to get so you can keep track of all your apps and downloads and have the ability to move them. I use Astro file manager mostly. The app called apptosd is one that will tell you with each app if it can be moved to the sd card that makes it very easy. There are several apps with that name app 2 sd most are pretty much the same this one here is on amazon market MoveApps - App 2 SD Free this is a different one at getjar APPtoSD Once you have made sure you have that setting set for allowing 3rd party apps you can go here to get the getjar app which will then allow you to download and install apps from there. GetJar app is available for download from here. click on that green here and it will take you to the install for that app store install that then you can access getjar for lots of great apps.(be sure you are doing this directly from the PDN browser and with a good full charge or plugged in) here is the one for amazon app store Go to this link follow it down to the bottom you see the green blocks to download and install the app. Download Amazon Appstore Android apk file: or you can click on the other block that says direct install either one will get you the amazon app store app then you can access the amazon app store for lots of apps. get the Dolphin HD web Browser via one of the alternative Android Markets and install the Youtube search plugin. Likely the people that are saying they are watching movies have downloaded movies to an SD card and are watching them that way it works very well for that. On some of the PDN's you could open the back and change out the stock mini SD card that came with it and put up to a 32GB one inside and then you of course can use up to a 32GB one externally. I do not know about that one you have. However I can direct you to one of the best forums for PDN and you can ask there and I know they will be able to answer any thing you throw at them, Pandigital Novel 9 Inch Android Tablet In fact there were several youtube videos showing how to open them and do that change you could check for that on youtube.

yes I think the new Microsoft Surface tablets can or any that are running windows. They will be pretty expensive since they are newer versions. Android tablets and Ipads will not. However there are apps that are office apps that are very good but if she wants just those specifically she will have to go with a microsoft based tablet. Tell her to look at the Surface tablet first and go from there. Surface Pro My Asus transformer Tf300 has Polaris office on it which is a very good office suite if she can look at the specs on that and thinks it would work for her then she will find several Android tablets that can have that app installed. Work On Microsoft Office Documents On The Go With Polaris Office For iOS [Sponsored Post] Polaris Office IF she thinks Polaris will work for her then pretty much any good quality Android tablet would be a candidate including the ASUS transformer like I have it is a great choice since you can get the additional dock which is a real laptop type keyboard which snaps right onto the tablet making it both a laptop and tablet. ASUS Transformer Pad TF300T I got mine complete tablet and dock for under $300 so there are deals out there.