BD, I think that if you use the 'Contact GW' link at the bottom of the main page, your request will get to the right people. I don't think that they peruse this place much (if at all) unless someone points outs something in a specific link.

Are you sure this is not the computer going into snooze mode? If you fail to move the mouse for a given (user definable) amount of time the computer snoozes to conserve energy. Note the coloured LED on or around the power button on the monitor. Now does it change colour when the screen goes dark? This indicates snoozing but if there is no change then it might be something different. Make and model? Windows version?

I'm pretty sure that container ships crossing the Pacific in winter aren't heated but I'd be inclined to think that your monitor will be happier at temperatures where you are comfortable. Say 40ð to 100ðF.

DH laid it in the back floor of the car and then forgot about it. He moved the seat back and squished it (the screen was against the seat and the actual computer part was "possibly" protected since the screen was between it and the seat. I may just have to invest in a hard side case instead of a soft side one. So far I have gotten everything off- still need to dig out the internet bookmarks. I am actually using it right now to send this. The right side of the screen scrolls very quickly by itself (think old B/W TVs where you had to adjust the connected rabbit ears) then there is a giant white section and then the left 1/3 of the screen works but has black sports the size of a silver dollar. I just ran my statistical software and the analysis is coming out like it did this morning. This is a snapshot of the laptop screen (I added the red square to show that is supposed to be my desktop. When I do an "Alt+PrtSc" and save it as a picture, I get the whole desktop (hope I do not offend anyone with my pic, it is from LOL-Cat and so cute!) I just used my level and it appears to NOT be warped... tried it on the desk and the floor because the house and desk are both over 100 years old and not that level, themselves... but the button in the level appears to be in the same spot where it is sitting directly on the desk or on the laptop sitting on the desk. Since the alt-print screen show everything and the software appears to be working, am I fairly safe that the computer is okay? What else should I do to check the hard drive? THANK YOU!!!!