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pattico_gw

Computer problem....I need some help

pattico_gw
15 years ago

My Norton ran out today...it was suggested that I download the free home version of Avast. Which I did.

Now my Outlook Express won't work...and I don't seem to find a way to talk to their support team...

This is what the Error pop-up says...

An unknown error has occurred. Account: 'POP.central.cox.net', Server: 'SMTP.central.cox.net', Protocol: SMTP, Server Response: '421 concurrent connections limit in avast exceeded(pass:20, processes:CCSVCHST.EXE[19], msimn.exe[1]), there is a collision with another program', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

Being a tech dummie...I have no idea what that means...

Do any of you understand it...? and are you able to tell me what to do in Kindergarten terms.

patti

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