2 National cabinet makers close my accounts for complaining!!!!!!
davidindc
11 years ago
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CEFreeman
11 years agolast modified: 9 years agohobokenkitchen
11 years agolast modified: 9 years agoRelated Discussions
Local Cabinet Maker? Need help with cabinet quotes.....
Comments (22)Ok, this is a long post with lots of pictures. I am going to try to give you as much background (and details of what I went for) as I can to help you compare KM with a cabinetmaker. I have an older house (1932) and not a single wall is plumb nor is a single floor or ceiling level. My ceilings are less than standard (most of the kitchen is about 92", the slanted roof section that caused the most headache is less). There are 2 kinds of custom cabinets (both shaker style inset) that were in the house when we moved in. We hired a cabinetmaker on the recommendation of our flooring guy who made some built-in bookcases and a tall bathroom cabinet. This same cabinetmaker made cabinets to match the KM cabinets in my kitchen (and I absolutely wish I had hired him to do the whole kitchen, but I found out about him much too late). The instructions I gave the KD was that I did not want anything fancy--no moldings at the top, and no scribe (which I really dislike) because I wanted to keep a clean look. We decided to go with KM cabinets because it seemed most were pleased with the product, and the style seemed like it would work with our home. In my case, the two different KDs I went to would not release the kitchen plans until I had signed a contract, so I did not have a list of cabinets nor did I have any idea of what each individual cabinet cost--I only had a total cost for all the cabinets. The quality of the KM cabinets I would describe as OK (at best). Cabinets are about paying attention to the details and so many custom cabinetmakers meticulous. To me, a lot of the details of the KM cabinets seemed like they had shoddy workmanship (I will give you some examples below). With KM cabinets, anything that was not a basic cabinet (like an end piece that needed a filler, or a side that needed to be finished) was an extra and the costs added up like crazy if the standard cabinet design was altered in any way. Another disadvantage for KM (and any cabinet "line" versus an individual cabinetmaker) is that if and when something goes wrong, it takes roughly 4-6 weeks to have a cabinet replaced. With a local cabinetmaker, it is pretty much instant. The only disadvantage to a local cabinetmaker that I can point to, is that the finishing of the cabinets is one more process. You most likely will not find the baked on finish (and I admit, that is a nice feature IMO). Here are some examples to the points above: KM Huntington doors and drawers are made with solid stock frames, but the inset is "skin" (which is thin and not a solid piece of wood). This is what the KM doors look like (the interior): And this is what the skin looks like on it's own: This is the same door style that my cabinetmaker made with a flat back (inside) with a more substantial panel: This one little detail may not look like a big deal on it's own, but that little lip on the inside of the KM doors (especially on the trash drawer) catches more dirt than I would like and it is just one more thing to clean. DH doesn't like the fact that the cabinets clatter whenever you shut them, again this is because of the fact that the center panel is so thin compared to the rest of the door. We don't have that problem with the custom set. The KM drawer fronts are simply screwed to the drawer. The inside lip tends to catch a lot of gunk (what you see here is wood dust from the install): KM talks about the dovetail joins in the drawers. These are meant to add strength to the drawers and they are a mark of fine cabinetry. I was appalled when I saw the joins on the drawers in my KM order. My kitchen only has 5 drawers and two are ok, but here is what 3 of the 5 look like: The non-KM drawers in my house were of a lesser quality (they are not dovetailed, and they are plywood, not solid wood) so they are not a direct comparison, but they have held together quite well for over 10 years without anything pulled apart. I do not have the same confidence with the KM drawers. The KM full-overlay will drop to the frame if you have any fillers (I know there is something they can put on an overlay, buy that is an additional cost). Two standard upper cabinets placed side by side look like this: Lower cabinets with top drawers look like this: And those fillers (extended styles I think they might be called...I will have to look it up) look like this when placed between cabinets: When you get to the end of a wall, your choices are: extended style (end) scribed to the wall, a gap, or a moulding. Here is what each looks like: I think the scribe looks the best. For the KM option, you need the extended ends which is an added cost. I asked the cabinetmaker to match the rest of my kitchen (and I didn't want it to stand out with all the funky odd overlays that ended up in the rest of the kitchen), so this is how the cabinets line up in the alcove (the stain is not on yet): To give you an idea of the difference in quality, this is one of the tall cabinets the same cabinetmaker did for my bathroom (the panels I asked to keep open because I plan to insert fabric, and it is painted instead of stained). The floor, wall and ceiling in this room is uneven (but you would not know it from the cabinet): For me, I could do a direct cost comparison in the alcove (because this wall had to be re-built same for one upper cabinet). The cost for the KM pieces (end panels, doors, one cabinet and filler pieces) for the alcove was about $1600. labor to install was $1000 (total roughly $2600). The same alcove using a single cabinet from KM (about $300-350) was $800 for the cabinetmaker (materials and install), $160 for a specialty pocket door hinge, and the staining (estimates were about $250-300): total on the high end--about $1610. Important to note that the cabinetmakers price includes install. Also note that if you are going with a granite top that is 2cm with KM cabinets, it will need a plywood under layer (that was an extra $300 that no one mentioned in any estimate but came in as an "extra"). Again, it would have been part of the package with the cabinetmaker. I know that every case is different and a lot depends on the individual cabinetmaker as well as the particulars of your space and preferences, but if you can get drawings to an individual, take a look at their work and talk to a few clients, I highly recommend it. Oh, one more thing. When you asked about the "full overlay" cabinet at the shop you mentioned and got a blank stare, I bet you if I said that to the one we hired it would have met with a similar look. To him, it was either inset or overlay (and if it was overlay, it was just a matter of how much...and in the KM cabinets vary from cabinet to cabinet (as you can see from the photos) even though it is all still called "full overlay")....See MoreRound 2: My 2nd KD came in at $166- my budget was $100.
Comments (100)Talia -- I'm so glad you decided against the firm! I didn't want to offer an opinion before as I have no experience with a kitchen reno in your budget. Mine was a relatively modest $20k - no structural work but I replaced every single thing. The one thing we do have in common though is that I didn't have time to manage my project either -- but I didn't have a choice, having a "more than full time" job/career. Yet when I fantasized about having a GC, I realized, "who am I kidding? I'm gonna be all over this no matter who is in charge! It's my home!" I did luck out though, finding the best licensed, insured, experienced carpenter, contractor -- George -- I could have found through asking around a LOT. Amazing, really. As the "GC" I hired the electrician, plumber and floor tile guy, (all referrals) but not without consulting George, my carpenter first who had a ton of experience and knowledge of other trades who checked their costs first for me, helped me tweak and negotiate, etc. George helped me with my lighting plan, a rather extensive one, for me and then he came here with me and "supervised" to make sure it was done right and according to plan. When I couldn't get out of a work meeting and get home for my granite install, George jumped in and then fielded a major problem with the island -- cut wrong size -- fabricator error. He called the fab and quickly resolved the problem and a new island top was put in the following week. And George? He removed and demo'd old cabs, installed the new ones and moldings and trim, cleared all trash and did cleanup, made me a second pantry with new door and shelves, put in new sink and faucet, new range and micro, new dishwasher and fridge, moved a misplaced chandelier (my fault) and patched/painted ceiling hole, kicked out the sloppy painter and found me a new one, patched kitchen floor after I decided to move a radiator a month after floor had been done, added new saddles... and I'm sure I missed a few things... which came to about $2,500. I gave him an additional $500.00 which he finally did take... not just for his extra supervision of others (that he throughly enjoyed doing and did so well with a very gentle touch) and jumping over here when I needed him and answering my 1,000+ questions about everything, but for caring about this job as if it were his own home. (I also gave him a like-new circular saw that I used only once some months ago and have been too scared to use again.) I also gave him 2 referrals that have turned into good jobs for him. Really, I feel like I owe him so much more! I think there are some real GEMS out there at reasonable cost that just need to be found. Of course with your budget and plans, you need more than a lone super-dedicated carpenter, but I'm hoping you'll find a firm or KD or GC or all three that will be your "George!" Note to Lovestocook -- I found 2 great Mauviel pieces at Home Goods! More great gems at......See MoreDid our Cabinet Maker really install Soft Close BLUM Hinges?
Comments (18)This is why I never hire contractors. I much prefer to work directly with the people doing the work. The people I finally dealt with on my custom cabinets were great - small shop in an industrial area. The guy who sold me the package also builds the cabinets with one or two other guys. One of the guys who builds the cabinets and paints them was the installer (one man installation). Always try to deal directly with the person who is going to do the actual work - you end up with better product and spend less money to boot. I'd make the contractor or cabinet maker or whoever you signed the deal with on the cabinets replace all the hinges with current technology BLUM soft close hinges - ALL of them. Or find a supplier for the BLUM hinges (Richelieu sells them here in Canada) and withhold that much from your final payment to them, plus $40 per door minimum for labor fees to replace them all. Play hardball - it's your money, it's your house, it's your deal. Hold them to every letter of the deal you signed - don't pay a penny more, and hold back on whatever they skimped on....See MoreIs there a national brand cabinet that meets these needs?
Comments (13)The Bellmont Cabinets that sjhockeyfan mentioned looked really interesting. I contacted them to see if there is a dealer in my area. Haven't heard back in 3 days, so I'm assuming they don't operate in Canada :( The other options mentioned also don't have dealers in my area (Vancouver) I am pretty happy with the local shop that I found, I just really wanted to see if there was anything else out there that might have a more durable "factory finish". So, it looks like the answer is no! Thanks to everyone who helped me out....See MoreUser
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