purchase online or local indy appliance store
12 years ago
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Comments (9)
- 12 years ago
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advice about ordering online vs. local store
Comments (5)I ordered all my appliances locally and did as well or better as the random websites - plus, I have a local person to run over and see when (not IF, the way I hear it) my appliances need service or I have a problem. Customer service is primary - and small local guys would not stay in business if they couldn't provide it. That said, I ordered my sink on-line (it was delivered today and haven't opened the box yet) for $200 less than the lowest local price; my faucet on-line for $150 less than locally, and will order my under-counter filtration unit on-line because the one I want, nobody around here carries....See MoreBuying large kitchen appliances from online store
Comments (15)I'll buy my major appliances online when: The online retailer will sponsor my local youth sports team, buy my daughter's Girl Scout cookies, donate time to a local charity, have their cars serviced in a local garage, use the corner dry cleaner's services, get a haircut, eat at a local restaurant, etc. If you live in a "sales tax" state and are able to avoid the tax by buying online, you are helping fund those same services in the other locale, while not contributing to the cost of services you enjoy in your own community. Regardless of your home state's means of funding, your local economy is enhanced by your purchases of big ticket items from local dealers and loses when you buy from out of state. In these hard economic times your local retailers really need your support. Store owners and employees are active in your community and contribute to the economy by buying the goods and services that may well be connected with the way you earn your own living. You can always get an online quote and use it as a negotiating tool with the local retailer. Most will try to either match the price, or provide extra services the online retailer cannot. To have a local company (with a reputation to uphold) looking out for your post-sale interests is an added bonus. Here's a thought for any who watched last weekend's Solheim Cup golf tournament. If an attitude of support and loyalty like that shown by the American team members were to be shown toward the local retails in our communities, the economy would be well served....See MoreEbay/Online Appliance purchase of Wolf Appliance
Comments (9)I should also mention that we made our 50% deposits before the December 2006 price hike. We had read on this forum and others that the price increase was going to be 15% and the Lakes folks acknowledged that we had to place our order by a certain date to guarantee the 2006 prices (no pressure, just factual). They held our appliances in their warehouse until we were ready to ship in April. They sat in our garage until late summer 2007. (Don't let subcontractors see the big "Wolf" and "Sub-Zero" boxes in your garage or their estimates will go way up, double in some cases - but that's another thread.) Anyway, I think the only reason we were able to get the negotiating power is because we were out-of-state and shipping to out-of-state. Wolf/SZ have weird pricing issues when dealing with walk-in customers, and of course, there's the tax thing. But, they have great customer service and we did have one problem when we installed the SZ (operator error) and they had a local guy here in FL show up within hours to straighten us out (under warranty)....See MoreDisappointed with local appliance stores
Comments (10)Last week at a local appliance store: While I was looking at an Electolux ICON and a Wolf, a sales person basically dismissed the ICON and told me that Wolf was the only way to go . . . no real information just a baseless opinion as he didn't ask me ONE SINGLE QUESTION regarding my needs or budget. I walk over to another area and another sales person is telling a customer that KA is the only way to go as there are discounts and Wolf is just a name and overpriced at that! So, note to self: "listen (just a little bit) and verify". I don't know about other people but I have noticed the lack of knowledgeable sales people in many retail settings: bike shops, book stores, beauty supply stores . . . well, just about any speciality store. It used to really frustrate me to go into a bike store for a component and I knew more about the part than anyone on the sales floor (including shop owners) and often bad or incomplete information was given instead of "I don't know but let me check for you". Now I operate with the assumption that the sales people do not know anything or what is being conveyed is incorrect. I do as much research as possible to be informed. Then if there is a local shop I will buy from them because any service issues can be resolved buy them. Kinda hard to have my bike repaired by the e-store in Minnesota! So, do your research. Talk to friends and neighbors. Ask questions. Use GW. Then arrive at your very own well-informed decision and buy it local (if you choose)....See More- 12 years ago
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