Refilling the bottles is actually quite easy. But can be made very complicated if desired! LOL The top actually unscrews. The trick is that they have little raised things on there so it appears it doesn't. What I did was to take a small sidecutters and cut up the side of the cap a bit between the notches and bend them out a bit, unscrew the cap and then cut off the bottom ring. You could use a sharp utility knife if you're careful. Some just take a "channellock" type pliers or a strap wrench, get a grip and unscrew it. I was hesitant to do that in case I damaged the cap or bottle. So I took the time to clip it. Some just cut a hole in the bottom of the bottle, fill it with a funnel and plug it with a cork. There's also places that sell little cap things to modify a bottle but once you unscrew the top and remove the little notches, you're fine. Do I need to give a disclaimer? Be careful that you don't cut yourself! That's why a small sidecutter is preferred, but a razor blade will work. The trick is to cut between the teeth (there's about 12 of them as I recall) and carefully pry the plastic away from the bottle. A small screwdriver or scratch awl works well. I did have it happen once that when I had refilled several times, the top started to leak. Also, the bottles are pretty flimsy and I had one that the clips that hold it in place had poked holes in it. If I haven't made it clear I could take some pictures and post. Let me know how it goes.

Maybe you hit the confirm button twice, thinking it didn't take the first time? That really sucks about the seven day thingee though.. Maybe just should have downloaded the coupon and gone to WallyWorld. :(

I couldn't live without my dry swiffer sheets for quick cleaning. They slide under my sleigh bed and all my furniture that is low to the floor. I slant it on my baseboards and it removes a lot of dust and lint. If the floor seems extra gritty (dry mud carried in DH's boots) I will sweep with a soft bristled Old Cedar broom before swiffering. That is usually just in the mud-room and kitchen. Who am I kidding?? He can manage to make his way half-way through the house before he takes his boots off :). When I am deep/thorough cleaning (two or three times a year) I use the hard floor attachment on my Rainbow. It can be a PITA, but I know all the dust and grit get pulled out of the crevices. Refuse to use the wet swiffer systems on my wood floors. Only use microfleece pads and vinegar water. Plan on getting the Bona in the future after hearing such good things about it I do keep a box of wet swiffer sheets for when I am in a hurry and need to mop linoleum in laundry room and one bath. I am not overly concerned about any damage here as these floors will be replaced this year.

kitchendetective, I have pets that shed, two Labs, but they are outdoor dogs :) No indoor pets here, but, there are a lot of reviews on Amazon from people who DO have indoor pets and give it rave reviews for picking up dog and cat hair :) You should have seen what it PUSHED out from under my sideboard in the dining room :o Along with a couple of years worth of dust bunnies, it brought out a large dead spider and a dried up baby LIZARD :o I just have one question...WHERE'S THE MOMMA LIZARD?? Rachel, I'm "in-between" rugs in my office (where my wood floor is) so the best I can do is tell you that it doesn't run over my bathroom rug that is on porcelain tile. There is tile and carpet in my den. The (wall to wall) carpet is a low profile print that is basically the same height as my tile. When Mint hits the carpet and the bathroom rug, it backs up and turns around and yes, it does the edges of the rug and carpet. Likewise with the Pro Chef Gel Mat in the kitchen. You can use any cleaner you like with the wet mop mode. No, it doesn't heat the water. I have a Bissell steam mop. Mint won't take the place of it but I won't have to use it as often. You can use the pre-treated Swiffer wet cloths or use any floor cleaning product on the included wet mop pad. Course when I use steam, clean I'm just using hot water. When I spot clean something on the kitchen floor, I use my "home-brew" of 50/50 alcohol/water. That's my "go to" cleaner in the kitchen. I spray the water/alcohol mixture on the pad and I spritz it on the floor to keep the pad wet. I dust mopped again today and since the two included dust pads were dirty, I used a Swiffer cloth. After using one cloth in the bathroom, I decided to double the cloths so it would be more pad-like and thicker. I use both sides of the Swiffer cloths. I was skeptical when I first read about The Mint robot. I thought 'how good could this be? All the dirt and crumbs will gather at the leading edge of the pad and start to lose effectiveness'. But all those 115 reviews on Amazon must know something I don't (g) so I gave it a try. I would like to see the charge lasted longer but the product performs so well in every other aspect, I'm not going to complain :)