I switched over to using the library exclusively a few years ago. I can't remember the last time I paid for a movie/dvd rental. I'm lucky enough to live near two separate library systems (one for the city and one for the county), both of which have a very good selection of old and new movies.

What I like is that I can get on line, search for movies, request them, and they transfer the movie to my local branch where I can then pick it up. On new releases, especially popular movies, I might have to wait weeks or even a couple of months for a movie, but I don't mind because I always have a stack of movies waiting to be watched.

I have used redbox once or twice and was satisfied with the results. However, I am not much of a "movie renter" so my results may not be typical. A friend of mine who rents more than I do says she has had quality problems with nearly a 1/3 of the dvd's rented from redbox. That sounds high to me, but, for a buck she wasn't too upset either. They may have some "complaint" system, but, like I said earlier, it's only a buck I doubt many people would push the issue.

HTH,
Dan

I have been using REDBOX for over a year and I love it. We rent several movies a month. Our local library doesn't really have many new release selections and I own most of their older section of movies. I do have a few complaints about redbox though, I have rented several movies that were to scratched to work. Sometimes the touchscreens on their machines do not work. They charged me the purchase price for a movie that I returned. I did get my money back though.
Now you can call and they will refund your money but sometimes the wait on the phone is crazy and I have a cell phone only.

The last one is my fault but I have been know to rent a movie and not return them for weeks at a time because we ended up being to busy to watch it. I ended up owning a couple of those :) Not anymore though. I always get them back within 1 to 3 days now.

No, get my stuff from the library.

I like it too because it's at wal mart and that's my main grocery store. It does empty out of good movies fast, however, but it's still a bargain.
I gave up on the library after 3 dvds were bad. We usually watch a movie Friday and/or Saturday night and to find out our checked out movie is damaged is annoying and they don't have much anyway and the library is far away.
I do like netflix which I use for the more obscure movies and tv shows we like to watch.

No, I don't rent videos, but my 3 daughters do use Redbox. Right now every Wed. and Mon. are free with a code.

i go every monday with Dh and we get two free movies

I don't like that you have to return it by the next morning or else be charged for a second day. That is just not convenient for me.
So, I've never gotten a movie from Red Box.

Each consecutive day is still only a dollar. Cheaper than Blockbuster.

in our area you have until 7 pm the next day to return it and once I was late and called-they refunded $1

In my area, too, the return time is by 7 pm.

So I've used Red Box twice now, both on the Mon and Wed free code days. The movies I wanted were both there. The only pain in the neck was that I think these free-code days are just way too popular! I had to go to 4 places before I found a machine that was so full of DVD returns that they weren't accepting more. (At one of the places, the machine wasn't working at all, tho) I guess I wouldn't have been annoyed if it hadn't been raining that day!

I'd use Red Box again, but only (a) if I was paying the $1 a day, there'd better be a movie that I am slightly more than lukewarm about seeing, or (b) if it was a free code day.

But since I'm usually not in a hurry to see recent releases (I still have a lot of older, or last-year, movies to catch up on!), I think my Blockbuster/Hollywood video cards are going to collect some dust.

Beyond that, I will continue to look first at the library's selection; just got three today, and because you can do an online catalog search and reserve DVD titles, its a good thing!