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Experience with Silver Satin by BM? Need advice...

12 years ago

So a little over 2 weeks ago I purchased a gallon of Silver Satin for my kitchen. All the colors on that strip had a green undertone, which is exactly what I wanted because the cabinets have a very pale green undertone.

I put it up on the wall (about a square foot of it) and it is pink... I mean, literally a pale lavender color. It doesn't even look gray at all. It also looks NOTHING like the sample.

I am going to try to return it because I feel like it must have been mis-mixed (it was done by hand with a pump, rather than by computer). I have had colors be slightly "off" before, and accepted that this was me missing the subtle undertones of the paint... but this seems like a glaring difference.

Has anyone used this color before? Does it look pink to you?

If I can't return it, I am going to try to at least get it re-tinted... but what do they need to add to fix it... green to counteract the red? Will that make it gray, or will that make it more of a beige color?

Thanks in advance!

Featured Answer

makeithome
Original Author

12 years ago

Well, here it is. Not a great pic (I took it quick) but it shows the color on the wall and the sample.

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Comments (7)

My3dogs ME zone 5A
12 years ago
My Ben Moore store does color matching by eye, and they do an incredible job at it.

Have you taken a drop of the paint and put it on the sample chip, or taped the sample chip next to the wall where you've painted? I'm not doubting you that it looks pink to you. Is the formula written on the can? If the color doesn't match the chip, you'll have no problem exchanging it. The paint store staff will know just what to do if you want that can re-tinted, but I'd start fresh.

Do you have a photo of the chip next to it on the wall so people here can see what yuo are seeing?
makeithome
Original Author
12 years ago
I can try to take a picture when I get home. I do have the color dried on the chip... and it's not a match. I thought it might off be when I got into the car and saw the chip in the natural light (with the dab of paint on it), but I figured it was too small a sample to really judge... which is why I painted a larger sample on the wall when I got home to compare. I was tempted to say something when I originally noticed the pink tint, but I wanted to give it the benefit of the doubt... I hope that didn't cost me a gallon of paint!
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makeithome
Original Author
12 years ago
In case anyone is curious, I got it mixed in Regal semi-gloss.

The formula is on the can... and it is mixed in a pastel base.

Does anyone know if that's the correct base for this color?
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sloyder
12 years ago
Pastel would seem like the right base because it is a light color.

Another issue I ran into was getting paint mixed at two different stores, even though it was done by computer, one was not as vibrant. I looked at the paint label and found that the recipe date was not the same.

Almost sounds like the person making the paint put too much of one color in. Best to bring it back, and have them make you up a fresh gallon. You could also try another BM store that has a computer.
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cangelmd
12 years ago
It almost looks in your photo that it was painted on tile??? could that have anything to do with it??? The color is certainly pinkish-lavender and doesn't match your chip. I would take your photo, the chip and the can back to them and talk to them.
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sloyder
12 years ago
I would try painting a piece of scrap wood to see if it makes a difference, did not even think about the tile.
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