Quality of Restoration Hardware outdoor furniture?
meg711
15 years ago
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amac
15 years agoRelated Discussions
Quality of Restoration Hardware vanities?
Comments (3)Costco, on the other hand, always stands behind their stuff. I don't know what you're looking for, but here are a couple of examples from their website 42" $899.99 42" $849.99 60" $1299.99 72" $1499.99 These all include the granite countertop, but not the mirrors or faucets. I wouldn't personally care for these furniture styles because, dust bunnies. Many love them though....See MoreOT: Restoration Hardware sofa quality?
Comments (6)I bought an RH sofa a few months ago. I really wanted the down cushions but the sales people talked me out of it. They said the down is messy and you constantly have to refluff it. They swore the standard cushions were just as soft. Stupidly, I got the standard. They're hard as a rock. I don't mind fluffing down every day. My throw pillows are down and I fluff them without a thought. I should've listened to my gut instinct, now I'm stuck with a rock hard sofa. I'm not allowed to exchange my cushions, even offering to pay to ship the standards back, pay for the shipping of down filled, and of course pay for the upgrade charge of the down. They consider my sofa 'custom' because I got a different slipcover than the standard sand linen. So no returns. I love the way my sofa looks, but I hate sitting on it. What a disappointment. If you order a sofa don't get standard cushions unless you like rock hard support. If you get the down, be prepared to fluff every day. Im looking into having another company make custom down blend cushions for me, it makes me sick to spend even more money than if I had just listened to my gut....See MoreRestoration Hardware look but better quality -- Where is it?
Comments (1)I recently bought the RH quatrefoil iron bed. It looked good online but when it was delivered and I got a good look at it, it was very cheaply made in China junk that was almost $1000 on sale with shipping. The welds were done very poorly and some of the ornamentation was made poorly. I was so disappointed but sat with it for a few weeks and then made a decision to return it. I wrote them a very nice email explaining this was my first purchase from them and how disappointed in the poor quality and I didn't think their company was selling junk made in China. I should have known better when the movers dropped it off, they told me they had to assemble it ahead of time to make sure it fit together right because sometimes they don't. Not only did RH give me my money back plus the shipping cost but also gave me a $100 gift card towards a store purchase. quatrefoil bed...See MoreRestoration Hardware Outdoor Cushions - Good or Bad?
Comments (8)Hello, Sorry for the delay in replying. We did purchase the Restoration Hardware set, the Carmel Sectional and two armchairs. It appears that they have discontinued the sectional. I was assured by our salesperson that the cushions we were purchasing would be of the highest quality and drain well. I was not disappointed. 24 hours after a hard rain our cushions would be dry. I'm a real stickler for quality and I'm very impressed with the quality of the metal, the finish and the cushions. Of note, we had a devil of a time getting what we ordered as part of it (the sectional) had been discontinued. Long story short, RH customer service was EXCEPTIONAL and very focused on making sure we were happy with our purchase. I will certainly purchase from them again adn can recommend their outdoor furniture without reservation. Also, spend $75 on the Membership Card and you will save 25% off your order. We spent over $5000, so it certainly saved us a bundle....See Morermkitchen
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